Process Assistant

This full‑time position requires in‑role training at an operating site which will be 5+ weeks in duration. The training will be located 50+ miles away from the home site location; all travel accommodations for training will be booked and paid for by Amazon. Amazon Process Assistant (Full‑time) Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid, and intentional. This can be described in one of our core Leadership Principles, Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer‑centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customers’ faces. Responsibilities Track and report ATS/labor hours Occasionally assist with production duties, train associates and verify SOP compliance Ensure successful area performance through tracking and reporting metrics Independently assess all aspects of associate work performance and provide timely and detailed feedback Participate in Operational Excellence initiatives Maintain a full understanding of workflow and daily production goals Review and update SOPs as required Ensure work areas remain clean and are properly equipped Identify and address safety hazards within the work area, and participate in safety initiatives Coach associates on ways to work safely at all times Ensure all job injuries are reported timely in accordance with established policies and procedures Provide vacation coverage for Area Managers Basic Qualifications 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Preferred Qualifications Associate’s or Bachelor’s Degree, and/or prior Amazon experience Awareness and willingness to use OPEX tools and techniques Demonstrates problem solving and analytical skills Ability to communicate effectively (written and verbal) across various levels of an organization History of meeting/exceeding departmental goals Experience leading teams Capable of providing direction to team members using independent judgment Organization and time management skills The starting pay for this position is listed below including the base pay rate and the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr