Service Clerk

Service Clerk Monticello Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. General support to location parts and sales departments. Responsibilities: Maintain payroll spreadsheet with hours/report PTO for service department employees. Submit payroll spreadsheet biweekly for payroll processing. Fields internal and external customer inquiries to the Service Department. Assists Service Manager in his absence with opening work orders as needed. Monitors workorder process for timely invoicing of work completed. Maintains Service Department filing and records. Maintains accessories and supplies and prepares replacement orders. Process warranty and/or product improvement claims including the computation of charges, submission and follow-up. Assist in answering of incoming phones calls and directing to department needed. Be willing to work occasional Saturdays during Spring planting and Fall harvest seasons. Back-up assistance to Accounting Clerk. Other duties as assigned by management including Sales Admin responsibilities. Experience, Education, Skills and Knowledge: Basic knowledge of accounting practices Ability to use standard desktop load applications such as Microsoft Office and internet functions Knowledge of office procedures General understanding of mechanical/technical terms is preferred High School Diploma or equivalent experience #J-18808-Ljbffr Bodensteiner Implement Company