Remote Federal Tech Support Engineer - FedRAMP

Remote Jobs in the DC metro area is seeking a Technical Support Engineer to handle internal and external customer interactions via email, phone, online chat, and Case management in support of FedRAMP Cloud Solutions. You will collaborate with Federal Sales, Pre-Sales, Support, and Finance and work directly with Zscaler Engineering. The engineer should be detail-oriented, process-driven, and proactive in responding to and handling different queries, with 5+ years in product support and US #J-18808-Ljbffr Remote Jobs