Full-Time Authorization and Referral Coordinator

Job Description

Job Description

Authorization & Referral Coordinator

Central Scheduling | Ashe Memorial Hospital
Jefferson, NC | Full-Time

Help patients navigate their healthcare journey.

At Ashe Memorial Hospital , every patient interaction matters. We're looking for a compassionate, detail-oriented Authorization & Referral Coordinator to join our Central Scheduling team. If you enjoy helping others, thrive in a fast-paced healthcare environment, and have a talent for organization and communication, we'd love to hear from you.

In this role, you'll serve as an important link between patients, providers, and insurance companies—helping ensure patients receive the care they need without unnecessary delays.

What You'll Do

• Verify insurance eligibility and benefits
• Obtain prior authorizations from insurance companies
• Coordinate incoming and outgoing patient referrals
• Schedule appointments and pre-register patients
• Communicate with patients regarding appointments, preparation instructions, and financial responsibility
• Maintain accurate patient records and documentation
• Work closely with physicians, therapists, insurance carriers, and clinical staff to coordinate care
• Provide exceptional customer service while maintaining confidentiality and accuracy

What We're Looking For

Required

• High school diploma or equivalent
• Minimum of two years of healthcare office experience
• Strong computer and organizational skills
• Excellent communication and customer service abilities

Preferred

• Bachelor's degree
• Experience with insurance verification and prior authorizations
• Knowledge of CPT coding, medical terminology, and Medicare reimbursement guidelines

Why Ashe Memorial Hospital?

At Ashe Memorial Hospital, we're more than coworkers—we're a team committed to caring for our community and one another. We offer:

• Competitive pay
• Comprehensive benefits package
• Paid time off
• Retirement plan
• Opportunities for professional growth
• A supportive, team-focused work environment
• The opportunity to make a meaningful difference in the lives of our patients

Join a hospital recognized as one of Ashe County's Best Places to Work and become part of a team that truly cares.