Senior Desktop Support Engineer
Macpower Digital Assets Edge
- 4-7 years of experience in Desktop Support Engineer.
- 4-7 years of experience in Desktop Management - Infrastructure Services (IS)
- Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
- pplication support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
- PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
- Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
- Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
- Provide onsite and remote technical assistance to End Users.
- Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
- Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)
- Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
- Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
- Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Good understanding of O365 and related support activities? Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall
- Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool
- Experience of working within SLAs and ITIL processes
- Effective written and verbal communication skills
- Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Desktop Support Engineer in Hooksett, NH vacancy
- ...Serco is seeking a Systems Administrator/Azure Cloud Engineer to support the U.S. Navy and CNIC N6 program at NSA Naples in Naples, Italy. The role involves maintaining virtualization environments, applying STIG/IAVA security, and ensuring robust backup and DR readiness...Senior
Serco
Concord, NH4 days ago $17.25 - $23 per hour
...number. Our employee relationship managers support you throughout your engagement,... ...client is currently seeking a qualified Desktop Support Technician to join their team... ...Ideally, experience supporting in an engineering and / or manufacturing enterprise environment...SuggestedHourly payMinimum wageWork experience placementWork at officeLocal areaCompuCom
Hooksett, NH5 days ago- ...Leader, you will play a key role in delivering high-quality IT support across the business. Responsible for managing and resolving complex... ...requests within agreed service levels, you will act as a senior escalation point for the Service Desk, providing expert technical...SeniorFull timeWork experience placementSummer workCasual workWork at officeFlexible hours
AJ Bell
Manchester, NH2 days ago $129.45k - $143.83k
...employment with Eversource will not be considered.Eversource supports work-life balance by offering hybrid schedules for certain roles... ...works closely with System Test and Protection & Controls Engineering in the development of project test and commissioning plans with...SeniorFull timeH1bWork at officeRemote work$100k
.... The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Senior Construction Defect Technical Claims Specialist Employment Type: Full-Time FLSA Status: Exempt Location: In-Officeor Remote...SeniorFull timeLocal areaRemote workArgonaut Management Services, Inc
Manchester, NH2 days ago- ...a dependable and technically skilled Systems Administrator to support the daily operation, maintenance, and improvement of our IT infrastructure... ...and assisting with infrastructure projects, allowing senior technical staff to focus on higher‑level architecture, automation...Remote workRelocation
Associated Grocers of New England
Pembroke, NH2 days ago $124.5k - $168.08k
...Infrastructure Modernization business unit is seeking a Senior Principal Software Engineer to serve as a visionary and hands‑on technical leader for... ...scalable, resilient automation platforms that support dynamic workloads Developing modern, secure APIs to improve...SeniorRemote workRocket Software
Concord, NH1 day ago$115k - $135k
DescriptionKforce's client, a well-established and growing professional services firm, seeks an experienced Tax Senior. The Tax Senior work alongside a seasoned team of CPAs and accountants in a collaborative environment. They will take a lead role on tax engagements,...Senior$233k - $315k
...Travere Therapeutics in San Diego is seeking a Senior Director Intellectual Property to manage patent portfolios and support business development. The candidate will work closely with the VP of Intellectual Property, driving patent strategies, and collaborating for regulatory...SeniorTravere Therapeutics
Manchester, NH4 days ago- ...Accendra Health is seeking a Senior Compensation Consultant to design, analyze, and execute complex compensation programs. You will partner with HRBPs, Talent Acquisition, and senior leaders to drive strategic outcomes. You will lead enterprise compensation projects,...Senior
Accendra Health
Concord, NH3 days ago - ...Highmark Health in the United States is seeking a Senior Product Manager focused on Payer/Provider Interoperability to lead vision, strategy, and execution across multiple capabilities. You will own the roadmap, drive data-driven decisions, and coordinate with executives...Senior
Highmark Health
Concord, NH4 days ago - ...A leading accounting firm is seeking a Senior Tax Manager to join their team in Bedford, NH. In this role, you will oversee tax compliance and planning for high-net-worth individuals, trusts, and estates. You will review complex tax returns, identify planning opportunities...Senior
Altaircpa
Bedford, NH4 days ago - ...across Maine, New Hampshire, and Vermont. The candidate will manage project budgets and schedules while leading a team of structural engineers. Essential duties include managing project lifecycles, client relationships, and technical coaching. 10 years of experience in...Senior
HNTB
Bedford, NH4 days ago - ...Aurelius Family Office seeks a Senior Director, Financial & Tax Planning to lead our financial planning and tax strategy for high-net-worth clients. This role requires CPA and CFP/PFS credentials, and extensive experience in tax and financial planning. You will oversee...SeniorWork at office
Aurelius Family Office
Bedford, NH1 day ago - A healthcare organization is looking for a Professional Accountant in Concord, NH, to perform detailed accounting work, including the preparation of financial statements and analysis of accounting data. The ideal candidate will have a Bachelor's degree in Accounting or...Senior
Highmark Health
Concord, NH5 days ago $126.2k - $264.1k
...regulatory and policy impacts. Advise senior leaders on compliance risks and strategy... ...with cross-functional teams like Engineering, Data Science, Marketing, Sales, and Business... ...quality assurance, research and development/support, engineering, scientific affairs,...SeniorTemporary workFlexible hoursOracle
Concord, NH5 days ago- ...services company is seeking a Legal Operations AVP to oversee project management and data governance initiatives. This role involves supporting enterprise data governance efforts, coordinating legal operations projects, and ensuring documentation aligns with compliance...Senior
SitusAMC
Concord, NH4 days ago - Devine Millimet, one of Northern New England’s largest business and litigation law firms, is looking for an experienced Trusts and Estates Paralegal for its busy Manchester office. This role requires 3+ years of relevant experience, including expertise in probate and complex...SeniorWork at office
Devine Millimet
Manchester, NH2 days ago - ...SolutionHealth in Manchester, NH, is seeking a Compliance and Privacy Senior Manager to lead compliance initiatives under the direction of the Chief Compliance Officer. This role includes overseeing compliance with Medicare billing and coding, conducting audits, and developing...Senior
SolutioNHealth
Manchester, NH3 days ago $115k - $130k
Weston & Sampson is seeking a Senior Traffic Engineer in one of our New England offices to lead transformative transportation initiatives that... ...traffic and transportation solutions and strategic planning that support thriving, connected communities.What you’ll do:Lead and...SeniorLocal areaFlexible hours- Title: Senior Tender PlannerLocation: Manchester (Hybrid)Salary: 80-95,000 + car allowance... ...tender programmes for complex civil engineering schemes typically valued between 50m-500... ...methodologies and phasing strategies that support successful bids. This role offers...SeniorPermanent employmentContract workFor contractorsWork at officeRemote work
- ...Amazon in Manchester, NH, is looking for a Sr Process Engineer to optimize delivery station designs. You will oversee site design projects and integrate automation in existing layouts, working closely with internal and external stakeholders. The ideal candidate has a...Senior
Amazon
Manchester, NH4 days ago $90k - $115k
...Must have at least 2+ years of Public Accounting & Tax Exp. (CPA Preferred) Position OverviewWe are seeking to add a Tax Senior or Supervisor to support our growing Regional Tax & Business Advisory firm. We have been in business for over 60+ years, headquartered in...SeniorSummer workWork at officeLocal areaRemote work2 days per week3 days per week- ...economies, our societies, and your career. Your Opportunity As a Senior Transportation Engineer, you will leverage your experience with New... ...completeness; and maintaining budgets and schedules. You may support proposal efforts to expand our project base in the New Hampshire...Senior
Stantec
Auburn, NH5 days ago - Senior Quantity Surveyor | Construction Claims, Dispute Resolution & Expert ServicesLocation: Manchester or West Yorkshire Salary: 70... ...training to clients on commercial and time related mattersProvide support to my clients management team, as requiredOffering mentoring...SeniorPermanent employment
- ...property through flood control, your work will directly support public health, environmental sustainability, and... ...drive progress, and leave a lasting legacy.In the role of Senior Project Manager - Water Engineering, we'll count on you to: Direct and coordinate work of...Senior
$80k - $105k
...A nationwide leader in engineering services is seeking an Environmental Project Manager to join their team in Manchester, NH. The role involves managing all phases of environmental project documentation, designing site assessments, and procuring subcontractors. Candidates...SeniorFor subcontractorAtlas
Manchester, NH1 day ago- ...In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise... ...for people who want to be part of it. About the Role As Senior Product Manager, you’ll own a significant slice of the Maia...Senior2 days per week
Matillion
Manchester, NH3 days ago $16 - $17 per hour
...Senior Sales Associate The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't... ...Senior Sales Associate serves as a team lead within the store, supporting daily operations, customer service excellence, and team development...SeniorHourly payFull timeTemporary workShift workWeekend work$80k - $90k
Job Title: Senior Environmental ScientistLocation: Bedford, NHWork Environment: HybridSalary: $80K-$90K + Bonus (approx. $30K-$40K)Benefits... ...technical reports, risk assessments, and client deliverables.Support complex property damage, contamination, and environmental...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Desktop Support Engineer. Be the first to apply!
