Medical Assistant, North Shore Locations

Mass General Brigham Medical Assistant Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

We are seeking experienced Medical Assistants to join our Primary Care and Specialty outpatient practices across the North Shore. Opportunities are available at the following locations: Salem, Saugus, Marblehead, Danvers, Peabody, Beverly, Rowley, Swampscott, and Lynn. Our practices operate between 7:30 AM and 5:30 PM, with full-time positions offering 8-hour shifts scheduled within this timeframe. Part-time and per diem opportunities are also available.

Medical Assistants play an integral role in the operations of our community-based physician practices, working alongside providers and other clinical team members to support daily practice operations and ensure a smooth patient flow. Under the direction of a physician or advanced practitioner, Medical Assistants provide clinical support and assist with the examination and treatment of patients while helping ensure a positive patient experience.

The ideal candidate will have completed a Medical Assistant training program or possess at least one year of professional Medical Assistant experience and hold a national MA certification (AAMA, AMT, NHA, or NCCT). The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential functions include assisting junior Medical Assistants with day-to-day questions and responsibilities, helping facilitate their learning by participating in onboarding training; showing patients to examination rooms, preparing necessary equipment for healthcare providers, and interviewing patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record; explaining treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education; performing general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach; collecting blood, tissue, or other laboratory specimens, logging them, and preparing them for testing; performing phlebotomy if competence is demonstrated; maintaining inventory of immunizations and checking expiration dates; providing immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider; and responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Education: High School Diploma or Equivalent required. Associate's Degree Medical Assisting preferred.

Licenses and Credentials: Basic Life Support [BLS Certification] - preferred. Certified Medical Assistant [National Certification] - preferred.

Experience: Direct MA experience or medical field work 1-2 years required.

Work Location: 104 Endicott Street

Pay Range: $22.75 - $24.94/Hourly

Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.