IT Analyst

Aquent is partnering with a leading organization at the forefront of innovation, dedicated to ensuring the seamless operation of critical planning applications. These applications are the backbone for future builds, managing vital data that is essential for operational success. As an IT Analyst, you will play a pivotal role in maintaining the integrity and availability of these crucial systems, directly impacting the organization’s ability to plan and execute its strategic initiatives. Your expertise will be instrumental in navigating the exciting transition of legacy applications to a modern cloud environment, solving unique challenges daily, and opening doors to significant career growth within a dynamic and supportive team.

About the Role

Join a collaborative team of 11 experienced professionals who are passionate about their work. This role offers a unique opportunity to dive deep into an application currently undergoing a significant transformation, moving from a legacy system to a robust cloud-based solution. You’ll be a key player in ensuring these essential planning applications remain stable, secure, and available, directly contributing to the organization’s strategic planning capabilities. If you thrive on solving complex problems, enjoy working closely with business stakeholders, and are eager to make a tangible impact, this is the perfect opportunity for you.

Key Responsibilities

• Actively participate in bi-weekly team meetings to discuss progress and strategize upcoming tasks.
• Manage and prioritize backlog items using Jira, ensuring efficient workflow and timely resolution.
• Collaborate directly with business customers to understand their needs, refine requirements, and prioritize new features or fixes.
• Focus on one application at a time, providing dedicated support and expertise.
• Utilize strong debugging skills to identify and resolve issues within existing codebases, ensuring application stability.
• Apply exceptional troubleshooting abilities to diagnose and address unique technical challenges as they arise.
• Maintain a deep understanding of customer relationships, communicating effectively and professionally, even when addressing frustrations.

Required Qualifications

• Bachelor’s degree in a technical field such as computer science, computer engineering, or a related discipline.
• 2-4 years of experience in an IT Analyst or similar technical role.
• Strong understanding of general IT principles: Demonstrated proficiency in core technologies such as Java, .NET, Sequel, and Github.
• Solid database background: Experience with database management, querying, and optimization.
• Azure workspace experience: Hands-on experience working within the Azure cloud environment.
• Proven ability to debug and fix existing code, not just create new solutions.
• Exceptional troubleshooting skills to diagnose and resolve complex technical issues.
• Excellent communication and interpersonal skills, with a focus on building strong customer relationships.
• A team player who can understand and navigate business frustrations professionally.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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