Medical Secretary
Trinity Health
Employment Type:
Full time
Shift:
Day Shift
Description:
Trinity Health Of New England Medical Group is seeking a compassionate, organized, and customer-focused Medical Secretary to join our Hematology Oncology team. In this role, you will serve as a key point of contact for patients and providers, ensuring a positive patient experience while supporting the daily administrative operations of a busy specialty practice.
What You'll Do
Welcomepatientsandmanagethecheck-in/check-outprocess.
Answerandtriageincomingcalls,providingexceptionalcustomerservice.
Schedulepatientappointments,procedures,anddiagnosticexams.
Prepare,maintain,andupdatepatientmedicalrecords.
Obtainpriorauthorizationsandpre-certificationsforproceduresandexams.
Scanandorganizemedicaldocumentationwithintheelectronicmedicalrecord.
Collaboratewithproviders,clinicalstaff,andofficeteammemberstosupportefficientpatientcare.
Maintainproficiencywithofficetechnologyandelectronichealthrecordsystems.
Supportclinicalstaffwithclericaltaskswhilecontributingtoapositive,patient-centeredenvironment.
Qualifications
Associatedegreepreferred.
1-2yearsofhealthcareormedicalofficeexperiencerequired.
PreviousMedicalSecretaryorequivalentadministrativeexperiencerequired.
Epicexperiencepreferred.
Strongcomputeranddataentryskills.
Excellentverbal,written,andinterpersonalcommunicationskills.
Knowledgeofmedicalterminology.
Strongorganizationalskillswiththeabilitytomanagemultipleprioritiesinafast-pacedenvironment.
Abilitytoworkcollaborativelyaspartofamultidisciplinaryhealthcareteam.
Abilitytoeffectivelymanagemultiplephonelines.
Why Join Trinity Health Of New England?
Benefits starting on your first day
Mission-drivenculturefocusedoncompassionatecare
Collaborativeandsupportiveteamenvironment
Opportunitiesforprofessionalgrowthanddevelopment
Join a dedicatedteamcommittedtodeliveringexceptionalcareandmakingadifferenceinthelivesofourpatientseveryday.
About Trinity Health Of New England:
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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