Parts Counterperson

Auto Parts Sales ManagerAs a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed. RWC Group is committed to the long-term development of our family members. We offer paid training and carefully mentor each technician. No matter your level when you join us, we want you to improve.What We OfferMedical, Dental & Vision Insurance401K PlanPaid time offGrowth opportunitiesPaid TrainingFamily owned and operatedLong term job securityHealth and wellnessDiscounts on products and servicesResponsibilitiesOversee the parts sales process from start to finish.Communicate with staff and customers in a friendly and professional manner.Converse effectively/efficiently regarding customer parts status.Read and understand the parts catalog when looking up and speaking to specific parts.Answer phone calls, provide price quotes and other information to customers.Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.Provide high level service to both internal and external customers.Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.Notify parts manager of out-of-stock parts or shop materials that need immediate attention.Locate out-of-stock parts from outside source and submit an emergency order, if necessary.Make sure all internal requests for parts are billed on service repair order.Receive payment from retail customers or obtains credit authorization.Qualifications10+ years of auto parts sales experienceEager to improve in a dynamic work environmentStrong interpersonal and time management skillsAbility to read/interpret safety and maintenance documentsAbility to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volumeValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.