VP of Implementations (McLean)

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

• Lead the enterprise implementation function, establishing implementation strategy, governance, methodologies, and operational standards that promote consistent, high-quality delivery.
• Oversee the implementation portfolio, ensuring projects are executed on schedule, within scope, and in alignment with contractual commitments, organizational priorities, and client expectations.
• Partner with Growth, Solutions, and Product teams during business development activities to develop implementation approaches, resource strategies, timelines, and transition plans that support proposal development and client success.
• Analyze RFP requirements to identify implementation deliverables, resource needs, risks, assumptions, and implementation timelines.
• Participate in client presentations, solution demonstrations, implementation planning discussions, and executive meetings during the sales and transition process.
• Lead implementation planning activities following contract award, ensuring organizational readiness, resource alignment, governance structures, and implementation plans are established.
• Partner with Operations, Clinical, Product, Technology, Finance, Contracts, and Shared Services to ensure successful implementation planning, execution, and operational readiness.
• Provide executive oversight throughout implementation, including planning, design, configuration, testing, training, operational readiness, go-live, and stabilization activities.
• Ensure implementation plans, communication strategies, quality plans, risk management processes, and governance routines are executed effectively.
• Identify implementation risks, dependencies, and barriers while facilitating timely resolution of complex issues and executive escalations.
• Serve as the executive sponsor for implementation governance, leading executive steering committees, client governance meetings, and implementation reviews.
• Build and maintain trusted relationships with executive client stakeholders, ensuring proactive communication, responsiveness, and alignment throughout the implementation lifecycle.
• Partner with Product and Technology leadership to align implementation schedules with product configuration, enhancements, integrations, and system readiness.
• Oversee successful transition of implemented programs into ongoing operations, ensuring knowledge transfer, operational readiness, and client satisfaction through stabilization.
• Establish implementation performance metrics, dashboards, executive reporting, and key performance indicators to monitor delivery performance, implementation health, resource utilization, and client outcomes.
• Evaluate implementation methodologies, tools, templates, governance practices, and delivery models to improve efficiency, quality, and client experience.
• Leverage automation, AI-enabled capabilities, and technology solutions to improve implementation effectiveness and operational performance.
• Partner with Product leadership to provide implementation feedback that informs future product enhancements and roadmap priorities.
• Develop and promote implementation best practices, knowledge management resources, and continuous improvement initiatives across the organization.
• Build, lead, coach, and develop a high-performing implementation organization while fostering a culture of accountability, collaboration, innovation, and operational excellence.
• Support financial planning, resource management, vendor coordination, and implementation budgeting to ensure successful execution of enterprise implementation initiatives.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Project Management, or related field; advanced degree preferred.
• 15+ of progressive leadership experience in implementation, program delivery, project management, operations, or healthcare technology.
• 10+ of executive or senior leadership experience managing enterprise implementations or complex client delivery organizations.
• Demonstrated experience leading large-scale healthcare, technology, or government program implementations.
• Experience supporting federal, state, or Medicaid healthcare programs and government contracting environments.
• Strong knowledge of implementation methodologies, governance, organizational change management, and operational readiness.
• Proven ability to lead complex cross-functional initiatives and influence executive stakeholders.
• Exceptional client relationship management, executive communication, and presentation skills.
• Strong financial, operational, and business acumen with experience managing implementation budgets, resource planning, and delivery performance

Preferred:

• Project Management Professional (PMP) certification preferred.
• Experience with healthcare technology implementations, SaaS platforms, or enterprise software delivery.
• Experience supporting RFP responses, solution design, and implementation planning during the sales lifecycle.
• Experience leading organizational change and continuous improvement initiatives.
• Familiarity with AI-enabled implementation tools, workflow automation, and implementation analytics.

Experience developing implementation governance frameworks, executive dashboards, and operational performance metrics..

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work.

• comprehensive health plans
• paid time off
• retirement savings
• corporate wellness
• educational assistance
• corporate discounts
• more

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands‑on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.

Pay Range

USD $202,160.00 - USD $252,700.00 /Yr.