Thrift Store Manager

Thrift Store ManagerSheepgate The Thrift Store Manager provides leadership and oversight to Sheepgate's thrift store operations, ensuring excellence in customer experience, financial stewardship, and mission impact. This role blends retail management, team leadership, and ministry influence, creating an environment where donors, shoppers, volunteers, and students encounter professionalism, purpose, and hope. The Thrift Store Manager is responsible for all day-to-day operations including sales performance, merchandising, donation intake, staff and volunteer supervision, inventory control, and operational systems. This individual ensures the store runs efficiently, remains clean and organized, and reflects Sheepgate's values in every interaction. As one of Sheepgate's micro-enterprises, the thrift store directly supports life-change for men and women overcoming addiction. The Manager leads with strong business acumen and a ministry heart, developing systems that maximize revenue while fostering a healthy, accountable, and encouraging team culture.Key ResponsibilitiesOversee daily retail operations and store performanceRecruit, lead, train, and schedule staff, interns, and volunteersManage donation flow, pricing strategy, and inventory systemsMaintain visual merchandising standards and store cleanlinessMonitor financial performance, meet sales goals, and expense controlBuild strong relationships with donors and community partnersEnsure excellent customer service and positive public representation of SheepgateSupport and model Sheepgate's mission and cultureRequirementsManagement experience required (retail or thrift management an asset)Proven ability to lead and develop a teamStrong organizational and problem-solving skillsAbility to balance ministry values with operational excellenceSelf-motivated, adaptable, and team-orientedPassion for life-change and community impactBenefitsSalary and benefits discussed during interview process.