Employee Development & Engagement Coordinator

Job Description

Job Description

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:
Impact - The work you do here matters to millions. 
Growth - Philadelphia is growing, why not grow with it? 
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description

OIT is seeking an Employee Development & Engagement Coordinator to provide direct administrative and operational support to executives, managers, or organizational leadership teams. This role will assist the manager in workforce development, employee engagement, talent acquisition, learning and development, performance management, succession planning, mentorship, onboarding, and retention initiatives across the organization. The Coordinator will be responsible for maintaining HR records, supporting new hires, assisting with employee relations, and ensuring compliance with employment regulations. This role offers excellent exposure to all aspects of human resources and is well suited for someone looking to build a career in HR while making a meaningful impact on the employee experience.

The Coordinator will work closely with leadership and business leaders to ensure smooth HR operations – from scheduling final round interviews with Talent Acquisition through a new hire's first day, first week, and beyond – while maintaining accurate recordkeeping and supporting various HR initiatives with effective communication. This role is designed to align training initiatives with organizational goals while enhancing employee satisfaction, retention, and performance.

ESSENTIAL FUNCTIONS

Talent Acquisition & Recruitment Support

• Support recruitment, onboarding, retention and workforce development initiatives

• Work with the recruiter to schedule final round interviews, coordinating candidate and interview panel availability

• Draft and extend offer letters, coordinating offer logistics with the recruiter

Pre-Boarding & New Hire Readiness

• Coordinate 30/60/90/120-day onboarding objectives

• Oversee the end-to-end onboarding process for new hires, ensuring a seamless experience from pre-employment checks to their first day at work

• Help new employees obtain building access badges and required system credentials ahead of their start date 

• Ensure equipment (laptop, phone, and workstation setup) is ordered and ready upon the new hire's arrival

• Prepare to greet new employees on their first day and coordinate a welcoming, well-organized start

• Send new hire welcome communications and announcements to the team ahead of the start date

• Coordinate IT/OIT system access requests (email, VPN, shared drives) ahead of the new hire's start date 

Onboarding & First-Week Experience

• Assist new employees with onboarding processes, including orientation, paperwork completion, system setup, and orientation coordination

• Create the new employee's first week of meetings and activities, working directly with the hiring manager to build the schedule

• Conduct 30/60/90/120-day check-ins with new hires to support a smooth transition

Employee Relations & Engagement

• Assist with employee engagement survey administration and follow-up action planning 

• Support employee recognition programs and events

• Help coordinate exit interviews and the offboarding checklist for departing employees

Development, Reporting & Compliance

• Assist with management training, mentorship, leadership development and upskilling programs

• Prepare reports and analytics including headcount, turnover and compliance metrics for leadership

• Support compliance activities including I-9 verification, background checks and audit preparation

• Maintain and update personnel files and HRIS records

• Assist with EEO/affirmative action reporting support

• Work either as part of a team or independently

• Prioritize and achieve deadline goals with or without supervision

COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of HR practices and disciplines

• Proficiency with Microsoft Office, including Word, Excel, and Access

• Skills in database management, query, and reporting

• Strong oral and written communication skills

• Highly detail-oriented and organized

• Strong organizational skills with the ability to manage multiple priorities simultaneously

• Customer service orientation with the ability to interact professionally with employees at all levels

• Ability to exercise sound and independent judgment

 

Qualifications

EDUCATION 

• Bachelor's degree program at an accredited college or university in Human Resources Management, Business Administration or any closely related field preferred

EXPERIENCE/SKILL

• 1-2 years of experience in human resources, administrative, or customer service experience preferred

OR

Any equivalent combination of education and experience deemed acceptable by OIT’s Human Resources Director and OIT Chief of Staff will also be considered.

Additional Information

Salary Range: $50,000 - $60,000

Starting salary to be determined based on experience and qualifications. 

All applications should include the following: 
• Cover Letter clarifying your interest and qualifications for the role.
• Resume
We won’t accept or review incomplete applications.

Work Setting: in-person (onsite)

Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at View phone number on us.fitly.work or send an email to View email address on us.fitly.work.