Senior Network Engineer

Senior Network Engineer - CONUS

The Senior Network Engineer - CONUS is the regional Key Personnel technical authority for complex DHA LAN/WLAN/WAN network operations supporting MTFs, GSUs, OLBs, and other DHA activities within the CONUS region. The role provides high-level network engineering, escalation, troubleshooting, configuration, security, documentation, modernization support, and technical coordination in a multi-provider EITSI environment. The engineer ensures that network services remain reliable, secure, standardized, and available for MHS clinical and administrative systems, including MHS GENESIS and other mission systems that depend on the MTF LAN/WAN infrastructure.

Responsibilities

• Serve as the premier Senior Network Engineer and regional technical authority for CONUS DHA networked facilities, with global coordination responsibilities when required by the program.
• Identify, troubleshoot, and resolve complex LAN/WLAN/WAN issues affecting MTF network availability, performance, security posture, and clinical mission support.
• Lead high-level installation, configuration, documentation, management, tuning, and troubleshooting of routers, switches, wireless, firewalls, VPN devices, IDS/IPS, circuit connectivity, and related network infrastructure.
• Use SolarWinds/Orion, ARMIS, Ansible, diagnostics, network administration tools, MIB/MRTG concepts, and packet/cabling tools to isolate root cause, restore service, and recommend corrective actions.
• Coordinate network configuration and security changes with MTF CIOs, Government engineers, NetMOD Network Standards Team, EITSI, service desk, cybersecurity, CSPs, GSPs, vendors, and other participating entities.
• Implement, validate, and document STIG-compliant configurations, IAVA remediation, vulnerability fixes, hardware/software inventories, network diagrams, and technical artifacts needed for Government-led RMF/ATO packages.
• Develop or update network standards, SOPs, written recommendations, tickets, change records, configuration documentation, and lessons learned to improve enterprise standardization and reduce repeat incidents.
• Provide regional technical leadership to Network Specialists and field support personnel, including escalation guidance, quality review, knowledge transfer, after-hours support, and on-site/near-site dispatch coordination.

Qualifications

• An active DoD Secret clearance is required for consideration.
• Bachelor's degree in Computer Science, Engineering, a technical discipline, or related field, plus at least five years of directly related experience; or certified technical/vocational school completion with ten years of progressively complex directly related experience.
• DoD cyber workforce compliance aligned to the PWS-cited DoD 8570.01-M requirements; IAM Level III or equivalent certification profile required for the role. CISSP or equivalent required. CCNP required.
• Eligible for ADP/IT-I critical-sensitive Public Trust
• Experience with U.S. Government Medical Information Systems
• Mastery of enterprise LAN/WLAN/WAN architecture, routed and switched environments, long-haul WAN connectivity, wireless technologies, TCP/IP, DNS, DHCP, SNMP, SMTP, EIGRP, BGP, OSPF, PPP, HDLC, VRRP, RSTP, 802.1q, 802.11, Ethernet/Fast Ethernet/Gigabit Ethernet, and related DoD network communications standards.
• Hands-on experience with Cisco network infrastructure; Orion SolarWinds; ARMIS; Ansible; firewalls; VPN devices; IDS/IPS capabilities; diagnostic tools; MIB/MRTG concepts; OTDR, cable testers, sniffers, and EIA/TIA cabling standards.
• Experience implementing and maintaining STIG-compliant configurations, supporting IAVA-directed remediation, producing accurate technical artifacts for RMF/ATO support, and protecting CUI, PII, and PHI in accordance with DoD/DHA policy.
• Experience supporting DoD healthcare, MHS, MTF, MedCOI, or mission-critical clinical network environments, including coordination with Government, CIO, cybersecurity, service desk, and enterprise service-provider stakeholders.
• Ability to communicate complex technical issues to Government officials, medical professionals, and highly specialized technical personnel both verbally and in writing.

Preferred Qualifications

• Recent DHA, MHS, military medical treatment facility, or DoD healthcare information systems experience, especially where network availability directly affects clinical operations or MHS GENESIS-adjacent services.
• Experience operating within an EITSI/MSI or multi-provider environment with CSP, GSP, service desk, cybersecurity, and Government engineering handoffs.
• Experience developing network standards, technical implementation plans, change records, SOPs, knowledge articles, and after-action documentation that reduce repeat incidents and improve enterprise standardization.
• Experience with Zero Trust architectures and methodologies at the network, device, segmentation, monitoring, and privileged-access layers.
• Familiarity with ServiceNow or DHA ITSM processes for incident, problem, change, task, asset, time-per-ticket, SLA, and escalation documentation.
• Demonstrated ability to lead regional engineers and technicians in a distributed services model that balances remote-first triage with on-site/near-site dispatch.
• Experience leading regional technical response across large CONUS healthcare, DoD, or federal enterprise network footprints with multiple MTFs, clinics, remote sites, and local CIO stakeholders.