Director, Program Management - Supply Chain

Be part of an amazing storyMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewThe Principal, Program Management is responsible for planning, executing, and driving strategic programs with the working team to meet milestones and deliverables in support of Supply Chain Strategy. The role works cross-functionally with supply chain, technology, finance, and other departments to ensure alignment, collaboration, execution, and results. This position requires the ability to influence leaders inside and outside of the Supply Chain organization while maintaining a global perspective of impacts on the entire enterprise. The Principal, Program Management manages multiple large projects simultaneously and demonstrates solid problem-solving and decision-making skills. The role reports directly to the Senior Director, Supply Chain Strategy. What You Will DoDefine desired outcomes, milestones, and timelines to support supply chain strategies in collaboration with the executive sponsor and the working team. Partner with the executive sponsor and working teams to ensure deadlines are met and projects are completed. Develop partnerships with senior leadership (VPs, SVPs, and above) to understand network needs, present recommendations for change, and provide regular project updates. Lead working meetings with key stakeholders, subject matter experts, and the working team to drive decision-making, create solutions, and facilitate risk mitigation. Develop and maintain progress reports, technology requirements documentation, and presentations. Interface with technology and business partners to clearly define business/system requirements, address open items, and ensure progress toward milestones. Build, develop, and grow business relationships critical to the project across the organization. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Collaborate with other Program Managers to ensure coordination and knowledge sharing across supply chain program focuses. Skills You Will NeedCross-Functional Collaboration: Proven track record of working cross-functionally with departments such as supply chain, technology, finance, and others to ensure alignment and collaboration. Leadership and Influence: Strong leadership profile with the ability to influence leaders inside and outside of the Supply Chain organization and provide strategic direction to a team of professionals. Project Management: Experience in managing multiple large projects simultaneously, developing progress reports, and maintaining documentation and presentations. Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with all levels of the organization. Decision-Making and Problem-Solving: Solid problem-solving and decision-making skills, with the ability to review and lead execution decisions based on statistical reports and data. Stakeholder Management: Ability to build, develop, and grow business relationships critical to the project across the organization, and develop partnerships with senior leadership. Meeting Facilitation: Capability to lead working meetings with key stakeholders, subject matter experts, and the working team to drive decision-making, create solutions, and facilitate risk mitigation. Independent Work: Must be able to work independently and provide strategic direction. Negotiation Skills: Strong negotiation skills to drive initiatives and achieve desired outcomes. Change Management: Strong change management skills to adapt and lead the organization through transitions. Analytical Skills: Ability to develop insightful, value-added, and actionable analyses. Who You AreCandidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 5+ years of program management experience, preferably in Supply Chain. Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Able to work a flexible schedule based on department and company needs. What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include:Merchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal/financial adviceTuition reimbursementAccess the full menu of benefits offerings here.About UsThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.Join us and help write the next chapter in our story - Apply Today!This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. SUPPLY00Full timePosting Date: 2026-03-12