LOSS PREVENTION SPECIALIST

Job Description

Job Description

Loss Prevention Specialist

Wally’s | Full-Time | Benefits Eligible

Wally’s is seeking a detail-oriented and proactive Loss Prevention Specialist to help protect company assets, reduce shrink, and support a safe, secure shopping environment. This role plays a critical part in maintaining operational integrity through surveillance, reporting, and partnership with store leadership.

If you are observant, professional, and confident working independently or in small teams, this is an opportunity to grow your career in a high-volume retail environment.

• 401(k) with 5% company match
• Company-paid medical option
• Dental & Vision coverage
• Company-paid life insurance
• Paid Time Off (PTO)
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• AD&D coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)

• Monitor store activity and conduct surveillance and inspections
• Perform receipt checks to prevent theft and shortage
• Identify and report suspicious behavior, safety risks, and policy violations
• Respond to and accurately document incidents and investigations
• Complete detailed reports in accordance with Wally’s SOPs
• Support merchandise recovery and apprehension efforts (per company policy)
• Analyze shrink trends and assist in executing shortage reduction plans
• Utilize video surveillance systems effectively
• Partner with leadership to address high-risk areas and improve controls
• Deliver a safe, secure, and professional guest experience
• Maintain compliance with all safety, ethical, and company standards
• Follow uniform and Loss Prevention guidelines
• Perform additional duties as assigned

• Previous experience in loss prevention, retail, or guest service preferred
• Strong attention to detail and situational awareness
• Ability to work independently with minimal supervision
• Strong communication and report-writing skills
• Ability to remain calm and professional in high-pressure situations
• Comfortable working in a fast-paced, high-volume environment
• Flexible availability including nights, weekends, and holidays

• Stand and walk for extended periods (up to 8 hours)
• Frequently use hands, reach, and perform repetitive motions
• Occasionally bend, kneel, crouch, or crawl
• Lift up to 10 lbs regularly and up to 50 lbs occasionally