IT Desktop Support Engineer

Sky Systems

Minneapolis, MN

IT Desktop Support Technician

Job Type & Location: New Brighton, Minnesota It is a 40hr/week full-time opportunity.

Job Requirements:

Minimum of 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
Ability to lift/move computer equipment weighing up to 50 lbs.
Expert in desk-side support and PC break/fix, including basic administration of Windows O/S and MAC/Linux OS (preferred).
Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels all under 'Smart Hands' capability.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.
Experienced in repeat call analysis and developing preventive actions
Experienced in Problem management
Excellent written and oral communications skills with clients and management, as well as people skills.
Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency
Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.
May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)
Experience with ticketing tools (ServiceNow / Remedy, etc.)

Non-Technical:

Good Customer management skills.
Good in oral and written communication
Able to interact and work with customers at different levels.
Driven and result-oriented.
Passionate about the work
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision
Must be available to work flexible work schedules

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the IT Desktop Support Engineer in Minneapolis, MN vacancy

Computer Support Technician
...Entry Level Department: Information Technology As a CGS Computer Support Technician, you will provide a variety of direct assistance to... ...assistance, and training in response to user requirements. Providing IT customer support, including installation, configuration,...
Suggested
Full time
For contractors
Work at office
Flexible hours
CGS Federal (Contact Government Services)
Minneapolis, MN
4 days ago
Desktop Support Technician
$23 - $28 per hour
...of experience in enterprise deskside or IT support environment. ~ Hands-on experience... ...deskside and remote support for laptops, desktops, docking stations, and mobile devices,... ...printers). Coordinate with Service Desk, engineering, and vendor teams for issue resolution....
Suggested
Local area
Remote work
Cynet Systems
Minneapolis, MN
16 hours ago
Desktop Technician
$40k - $43k
...Desktop TechnicianSalary: $40,000 - $43,000/yearThe start date for this position is estimated... ...is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs... ...applications, and ensure reliable IT operations.Duties and ResponsibilitiesProvide...
Suggested
Contract work
Work at office
Flexible hours
Gunnison Consulting Group Inc
Minneapolis, MN
4 days ago
Oracle System Administrator
$85.3k - $128k
...perform tuning activities.Provision, configure, patch, upgrade, and support database and OCI services.Execute database and application... ...days.  ABOUT MORTENSON As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets...
Suggested
H1b
Work at office
Mortenson
Minneapolis, MN
16 hours ago
Desktop Technician
$20.25 - $27 per hour
...Desktop Technician At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment... ...Equal Opportunity Employer. We provide IT staffing services and solutions to...
Suggested
Hourly pay
Minimum wage
Local area
Excell
Minneapolis, MN
2 days ago
Desktop Support Engineer
Job TitleRequired Skills:MCSA certificationKnowledge of any scripting language like powershell python etc.Knowledge of configuration management tool like Splunk Quest RMAD terraform etc.Knowledge of incident management problem management Change management on BMC remedySupport...
Syntricate Technologies
Saint Paul, MN
1 day ago
Desktop Support Technician II
...Desktop Support Technician IIThe Desktop Support Technician Level II provides advanced technical support and serves as a (Helpdesk / Service... ...escalation point for Level II support. This role partners closely with IT teams and business segments to ensure reliable end-user...
Hourly pay
Work at office
Remote work
Monday to Friday
Shift work
Minnesota Jobs
Minneapolis, MN
1 day ago
Desktop Support Technician
...The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include... ...and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating...
Local area
Remote work
All shifts
Ovation Workplace Services
Minneapolis, MN
4 days ago
Computer Support Technician
$68k - $75k
...universities throughout the world. Position Overview The Breck Technology department is responsible for hardware, software and audio/visual support of all academic and operational technology in the institution. We aim to provide timely and excellent support to all our...
Breck School
Golden Valley, MN
16 hours ago
Technical Specialist - Laboratory
...vendor/equipment qualifications, project timelines, and training.Technical Resource: Provide guidance, training, and troubleshooting support to CT staff.Daily Workflow Management: Direct daily tasks, assign workloads, adjust schedules to meet demands, and provide input on...
Temporary work
Relocation package
Fairview Health Services
Minneapolis, MN
2 days ago
Technical Design Associate Principal
...Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees...
Contract work
Work at office
HDR
Minneapolis, MN
2 days ago
Technical Analyst
Company DescriptionArtech is the 10th Largest IT Staffing Company in the US, according to... ...and compliance requirements are met for supported area and oversees creation of or updates... ...with a wide variety of skillsets (engineers to end users) Knowledge of the Wells Fargo...
Temporary work
Immediate start
Artech
Minneapolis, MN
3 days ago
Salesforce CPQ Senior Consultant, Functional Transformation
$110.7k - $218.3k
...strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy,... ...Functional Transformation team, you will be responsible for… Supporting transformation initiatives from assessment through implementation...
Local area
Deloitte
Minneapolis, MN
1 day ago
Senior Salesforce Administrator
$98.4k - $182.7k
...ecosystem. You will partner across business and IT to ensure scalable, secure, and high-... ..., standards, and best practices to support long-term maintainability.Support agile delivery... ..., Information Technology, Computer Engineering, Software Engineering, or a related field...
Full time
Work experience placement
Pentair
Golden Valley, MN
1 day ago
Salesforce Senior Consultant, Functional Transformation
$119k - $198.9k
...Functional Transformation Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional...
Local area
Visa sponsorship
Deloitte
Minneapolis, MN
1 day ago
Principal System Administrator
...Administration function and is a member of a larger, multi-site IT team that supports HistoSonics as a whole. This is a hybrid position based out... ...experience in system administration, infrastructure engineering, or site reliability engineering, including experience above...
Work at office
HistoSonics, Inc.
Minneapolis, MN
1 day ago
Systems Administrator
...assisting in setting up, configuring and supporting internal and/or external networks along... ...Policy, IIS, and PowershellAdvanced Desktop and End User Device TroubleshootingSolid... ...'s degree Computer Science or Computer Engineering preferred or related work experience...
Work experience placement
Remote work
AscensionPoint Recovery Services
Minneapolis, MN
4 days ago
Senior Desktop Support Engineer
...is looking for candidates with a minimum of 3 years of direct PC support experience and solid knowledge in imaging and configuring... ...Windows installations and have experience working within large IT environments. Desired skills include familiarity with Active Directory...
Infojini Inc
Saint Paul, MN
16 hours ago
Desktop Support Technician L1/2
$20 per hour
...Job Description Job Description Desktop Support Technician L1/2Position Overview We are seeking a customer-focused Desktop Support Technician... ...users in a fast-paced environment. This role is ideal for an IT professional who enjoys troubleshooting technical issues while...
Contract work
Temporary work
Remote work
TEKsystems
Minneapolis, MN
2 days ago
Technical Analyst
...Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget....
Minimum wage
Contract work
Temporary work
Work experience placement
For subcontractor
Local area
Remote work
MAXIMUS
Minneapolis, MN
3 days ago
Senior Electrical Technical Specialist
...in your community, but around the world. We believe building engineering is more than systems and structures, it’s about powering progress... ...Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect...
Contract work
HDR
Minneapolis, MN
2 days ago
Remote Technical Support Specialist
$58k - $60k
...company forward as a cohesive force. About The Team: LINQ’s Customer Experience department is the heart and soul of our commitment to supporting k12 schools and districts. We’re not just here to answer questions, we’re here to build trust, solve problems, and ensure every...
Temporary work
For contractors
Work at office
Local area
Remote work
Flexible hours
3 days per week
GrabJobs
Minneapolis, MN
16 hours ago
Service Desk Analyst
$20 - $23 per hour
*Description* Service Desk Analysts will provide customer service and technical support to all Tactile employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble...
Contract work
Temporary work
Shift work
TEKsystems
Golden Valley, MN
4 days ago
Service Desk Representative
$17 - $18 per hour
...Full Time) ~ Parking & Transit Flexible Spending Accounts ~401(k) (Eligible after 1 year of service + 1000 work hours) ~ Legal Support Plan ~ Employee Assistance Program & Mental Health Support Service ~ Complimentary Club Membership and Discounts on Active...
Hourly pay
Full time
Part time
Work experience placement
Local area
Flexible hours
Shift work
Active Wellness
Minneapolis, MN
1 day ago
IT Technical Analyst
...needs of the project Working knowledge of how business and IT interact and operate together as Product Team. Ability to establish... ...and automating manual tasks through modern reliability engineering Results oriented with a high level of emotional intelligence...
Contract work
Work experience placement
Remote work
Samprasoft
Minneapolis, MN
1 day ago
Service Desk Analyst
$24 - $29 per hour
...Job Description Service Desk Support Analyst (Contract) Location: Owatonna, Minnesota... ...will serve as a key member of a small IT support team responsible for assisting office... .... Configure, deploy, and support desktops, laptops, printers, scanners, and other endpoint...
Contract work
Work at office
Local area
Monday to Friday
Ledgent Tech
Minneapolis, MN
1 day ago
Tech Support Analyst
...Location: Minneapolis, MN Duration: 6 months GBaMS ReqID: 10902116 Job Title: Tech Support Analyst - ServiceNow Change & Ticket Management Role Overview Provide technical support and application troubleshooting for ServiceNow change and ticket management processes. Support...
Talent Software Services
Minneapolis, MN
4 days ago
Technical Support Specialist - Weekday Overnight - Government
$54k - $80k
...Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have...
Contract work
Remote work
Monday to Friday
Flexible hours
Shift work
Night shift
Afternoon shift
Early shift
Weekday work
Relativity
Minneapolis, MN
16 hours ago
Service Desk Analyst
$20 - $23 per hour
...Service Desk Analyst Service Desk Analysts will provide customer service and technical support to all Tactile employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive...
Contract work
Temporary work
Shift work
Minnesota Jobs
Minneapolis, MN
1 day ago
Desktop Support Analyst
$23 - $25 per hour
...technical and analytical areas. This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including—desktops, printers, scanners, handheld...
Contract work
Temporary work
Minnesota Jobs
Minneapolis, MN
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Desktop Support Engineer. Be the first to apply!