Product UX Designer

Product And UX Designer

East West Bank is seeking a strategic and execution-oriented Product & UX Designer to support the bank's Enterprise AI Strategy & Transformation organization. This role will help drive the design, operationalization, and scaling of enterprise AI initiatives across business, technology, operations, risk, and compliance functions. The position focuses on transforming AI use cases, pilots, and proofs of concept into governed, measurable, and enterprise-ready capabilities. The role combines AI product strategy, UX/process design, operating model development, and cross-functional execution leadership to enable responsible and scalable AI adoption across the organization. The ideal candidate brings strong UX and workflow design expertise, systems thinking, AI fluency, and the ability to establish repeatable frameworks that improve consistency, usability, governance, and measurable business impact.

Responsibilities include developing reusable UX patterns, creating consistent design principles for AI experiences, partnering with various teams to identify scalable AI workflows, establishing a delivery framework for AI initiatives, defining success criteria and governance checkpoints, ensuring AI pilots have measurable success metrics, coordinating readiness activities, tracking post-launch business value, developing executive-ready dashboards, translating enterprise AI strategy into a prioritized roadmap, maintaining visibility across AI products, building standardized AI intake models, serving as a cross-functional execution lead, clarifying ownership and governance for AI initiatives, and performing other duties as assigned.

Qualifications include 6+ years of experience in UX, process design, product design, or workflow transformation with a strong data and operational focus, practical AI fluency, strong expertise in product design, user experience design, and enterprise workflow optimization, experience mapping and improving complex operational workflows, ability to design scalable data-driven experiences, strong systems-thinking mindset, experience collaborating across various stakeholders, hands-on experience with rapid prototyping and user feedback incorporation, proficiency with design and prototyping platforms, and strong executive communication and stakeholder engagement skills.

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

The base pay range for this position is USD $100,000.00/Yr. - USD $200,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.