House Supervisor

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Oversees operations and directs hospital staff on off-shifts and holidays. Represents Hospital and Nursing Administration. Facilitates the flow of patients into and through the hospital, 24/7, by monitoring the status of and coordinating bed assignments.

MINIMUM QUALIFICATIONS :

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current license to practice Registered Professional Nursing in West Virginia.

2. Obtain certification in Basic Life Support within 30 days of hire date

PREFERRED QUALIFICATIONS :

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Specialty certification in nursing administration or specialty.

EXPERIENCE:

1. Five (5) years' nursing experience, preferably in a hospital setting.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Using available data, make appropriate administrative decisions regarding complex, predictable and unpredictable situations affecting the hospital, such as public relations, patient care, medical-legal, financial issues, bed coordination, etc. Validate decisions, when necessary, with the House Supervisor.

2. Initiates appropriate actions in emergency situations such as: power failure, disaster, fires, etc. Keeps House Supervisor informed of status.

3. Manages public relations matters regarding media inquiries concerning patients and unusual events.

4. Assists staff in nursing and other departments to resolve problems that impact the delivery of patient care. Collaborates with the department director as necessary. Keeps management informed regarding the situation and its outcomes as appropriate.

5. Consistently provides current bed status of all units and patients to the Emergency Department physician, Med-Com, and MARS so that patients can be accepted for transfer as expeditiously as possible.


6. Assessment of bed availability and/or direct admissions to determine transfer status, Coordinates transfers from outside facilities and Emergency Department using clinical expertise for patient placement.

7. Assesses the unit's activity level during rounds. Confers with the unit Charge Nurse regarding unusual patient care situations or other concerns voiced.

8. Assists the Charge Nurse in resolving complex problems related to staff performance, inappropriate behaviors or other problems involving patients, visitors, or staff.

9. Receives report defining the unit activities that may impact house wide staffing needs and makes preliminary staffing plans as appropriate.

10. Assigns Resource Pool and Per Diem staff to best meet staffing needs.

11. Assists the Manager or designee in arranging appropriate staffing, such as calling in additional unit staff or enforcing Staffing Adjustment Guidelines. Assesses the need for re-assignment of staff and makes those re-assignments.

12. Collaborates with operational support departments (housekeeping, transport, etc.) to maximize patient throughput.

13. Displays expertise when assisting with clinical nursing issues and consults with other professionals as the need arises.

14. Negotiates decisions with physician, visitors, staff and others in a professional manner that staff can emulate.

15. Conducts patient rounding and facilitates service recovery in a timely manner.

16. Responds to emergency pages, assesses the need for additional help, coordinates plan for patient transfer, if necessary, and ensures family support.

17. Works in conjunction with House Supervisor to complete fitness for duty requirements.

18. Participates in Performance Improvement/Quality Improvement activities as appropriate.

SKILLS AND ABILITIES:

1. Strong organizational skills and attention to detail.

2. Ability to work with minimal supervision.

3. Must have excellent interpersonal skills and be self-motivated.

Additional Job Description:

Job Description Summary:

Oversees operations and directs hospital staff on off-shifts and holidays. Represents Hospital and Nursing Administration. Facilitates the flow of patients into and through the hospital, 24/7, by monitoring the status of and coordinating bed assignments.

Job Description:

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current license to practice Registered Professional Nursing in West Virginia, or applicable state where services will be performed.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor of Science in Nursing Degree (BSN).

2. Specialty certification in nursing administration.

EXPERIENCE:

1. Five (5) years nursing experience preferably in a hospital setting.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Using available data, makes appropriate administrative decisions regarding complex, predictable and unpredictable situations affecting the hospital, such as public relations, patient care, medical-legal, financial issues, bed coordination, etc. Validates decisions when necessary with the Administrator on-call.

2. Initiates, appropriate actions in emergency situations such as: power failure, disaster, fires, etc. When necessary, functions in the Administrator on-call role until the Administrator on-call arrives. Keeps the Administrator on-call informed on the status of the situation.

3. Manages public relation matters regarding media inquiries concerning patients and unusual events.

4. Assists staff in nursing and other departments to resolve problems that impact the delivery of patient care during the off-shifts. Collaborates with the department director as necessary. Keeps department director and on-call administrator informed regarding the situation and its outcomes as appropriate.

5. Consistently provides current bed status of all units and patients to the Emergency Department physician, Med-Com, and MARS so that patients can be accepted for transfer as expeditiously as possible. Provides oversight to throughput nurses in prioritization of patient transfers.

6. Assessment of bed availability and/or direct admissions to determine transfer status, i.e. full delay or all adult beds. Coordinates transfers from outside facilities and Emergency Department using clinical expertise for patient placement .

7. Assesses the unit's activity level during rounds. Confers with the unit Charge Nurse regarding unusual patient care situations or other concerns voiced.

8. Assists the Charge Nurse in resolving complex problems related to staff performance, inappropriate behaviors or other problems involving patients, visitors, or staff.

9. Receives report defining the unit activities that may impact house wide staffing needs and makes preliminary staffing plans as appropriate.

10. Assigns Nursing Resource Pool and Per Diem staff to best meet house wide staffing needs.

11. Assists the Manager or designee in arranging appropriate staffing, such as calling in additional unit staff or enforcing Staffing Adjustment Guidelines. Assesses the need for re-assignment of staff and makes those re-assignments.

12. Collaborates with operational support departments (housekeeping, transport, etc.) to maximize patient throughput.

13. Displays expertise when assisting with clinical nursing issues and consults with other professionals as the need arises.

14. Negotiates decisions with physician, visitors, staff and others in a professional manner that staff can emulate.

15. Conducts patient rounding and facilitates service recovery in a timely manner.

16. Serves as liaison to ancillary and support departments to support coordination house wide improvement initiatives.

17. Responds to emergency pages, assesses the need for additional help, coordinates plan for patient transfer, if necessary, and ensures family support.

18. Serves as liaison to Nurse Commuter Program.

19. Participates in professional organizations.

20. Participates in Performance Improvement activities as appropriate.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient's profile and appropriate algorithms.

2. Heavy/Hard work : Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Working closely with others.

2. Working protracted or irregular hours.

3. Working around biohazards.

4. Working around infectious diseases.

5. Working with or near the deceased.

6. Working with hands in water.

7. Working with electrical hazards associated with patient care equipment.

Scheduled Weekly Hours:
36

Shift:

Exempt/Non-Exempt:
United States of America (Non-Exempt)

Company:
WH Wheeling Hospital Inc.

Cost Center:
92 WH Nursing Staffing Support and House Supervisor

Address:
1 Medical Park Drive

Wheeling

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.