Logistics Coordinator II
Allen Lund Company
Ready to Master the Art of Logistics? Join Our Team as a Logistics Coordinator II!
We're looking for a Logistics Coordinator II to join our team! In this role, you'll go beyond the normal responsibilities of a Logistics Coordinator by acquiring special training and gaining expertise in areas that prepare you for advancement to a Transportation Broker or Account/Carrier Representative. If this is you, or you like a challenge, let's talk!
What You'll Do (Your Superpowers in Action!):
- Customer & Carrier Development:
- Develop and increase profitable volume with existing and newly acquired shippers.
- Contact and build relationships with both new customers and carriers.
- Increase capacity for specific projects and lanes, and increase the overall capacity for the office and company.
- Use strong relationships to understand a customer's business and solve their problems.
- Brokerage Operations & Support:
- Build loads and set up carriers.
- Schedule pickup and delivery appointments and update customer systems.
- Call carriers to inquire about lanes, equipment types, and quantities.
- Deliver exceptional customer service.
- Issue Com-checks and Quick pays and support the accounting function as needed.
- Administrative & Compliance:
- Ensure proper documentation is sent to Carrier Resources and contact insurance companies for proper certificates of insurance.
- Verify carrier information through online applications.
- Uphold the company standard by following the principles of Customer, Company, and Office.
- Answer phones, open and sort mail, and perform general office duties.
- ALX & System Mastery:
- Complete ALC system training as required.
- Update active load information into the system for shipper and carrier tracking.
- Gain specific industry knowledge regarding product compatibility, shipping requirements, and temperature requirements.
Skills & Experience (Your Arsenal of Awesome!):
- You're a self-motivated, enthusiastic team player who excels in a fast-paced environment.
- You have excellent and effective communication skills.
- You have a strong customer service orientation and an excellent work ethic.
- You have the ability to quickly process information and make decisions.
- You possess excellent time-management skills with the ability to multi-task.
- You are highly organized and detail-oriented.
- You have the ability to work well under pressure in a fast-paced environment.
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity
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