Mortgage Loan Officer Assistant

The Loan Partner Two ("LP2") is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline. The LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful. Compensation $60,000 - $90,000 yearly Qualifications Must maintain an active NMLS license Minimum of 5 years in mortgage processing, underwriting, or origination Proficient in DU/DO, LP, and major investor guidelines Experience with Loan Origination Systems (Encompass, Calyx Point, etc.) Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote) Strong verbal and written communication skills Ability to work under pressure and meet deadlines Excellent time management & organizational skills Ability to collaborate across branch and corporate levels Completion of regulatory & compliance training Responsibilities Essential Duties of this Position Prequalify: Contact all newly received applications within 24 hours of assignment by LO Thoroughly review 1003 with the borrower(s) and request necessary documents Explore all options before turning down a pre-approval request Keep Realtor partners updated on the progress Stay up to date on investor guidelines & program changes Pre-Approve: Communicate pre-approval parameters to borrowers Provide supplemental pre-approval documents (e.g., Pre-Approval Addendum) Notify the referring Realtor immediately after issuing pre-approval Expedite rush pre-approval requests Flag any red flags or potential issues to the LO or Team Captain (if applicable) Dedicate one hour weekly to pre-approval outreach power hour Pipeline: Expedite onboarding for newly received contracts Perform a daily “gauge check” to identify “hot loans.” Attend weekly branch pipeline meetings to track loan milestones Deliver Tuesday borrower update calls (and Realtors, when needed). Coordinate closely with loan processing teams Contact borrowers, attorneys, and realtors 24 hours before contingencies expire. Review Closing Disclosures for accuracy against Loan Estimates Conduct pre-closing phone calls (48 hours before closing) Make congratulatory funding calls to borrowers & Realtors Provide post-closing/funding support Be available after hours for urgent questions (via mobile email) Consistently exceed borrower and referral partner expectations Additional Role Expectations Professionalism: Maintain high standards in speech and email (no slang, curt responses, etc.) Client Experience: Act as a concierge between borrowers & business partners #J-18808-Ljbffr Covita Lending