Surgical Technician, Per Diem - Calabasas, CA

Medical/Surgical Technician

The Medical/Surgical Technician is an allied health professional who under the supervision of physician(s) supports and assists the physician(s) and clinical staff in the delivery of health care by performing a variety of patient care duties and tasks related to surgical patient needs.

Responsibilities:

• Assists in assessment of patient ability to follow directions/instructions.
• Assists in treatment and care of the surgical, pre, or post operative patient.
• Provide education involving the care and plan of treatment of the surgical patient (i.e. proper care of wound site, bandages, sutures).
• Assist with execution of minor surgical procedures and services for the surgical patient (i.e. inspect and adjust bandages needed for surgical, pre or post operative care).
• In the event of an emergency, apply recognized first aid procedures.
• Provides and documents patient, family education and teaching.
• Greet patients and provide an initial evaluation as needed.
• Sets up exam room/procedure rooms appropriately based on patient visit needs.
• Assist provider in examination/procedure rooms as needed.
• Assist in follow-up scheduling needs; assist in overall surgery scheduling as needed.
• Answer patient calls, questions and addresses problems in timely fashion.
• Communicates all significant clinical findings to MD.
• Serves as liaison with other departments, facilities, and hospital as needed.
• Assists with administrative support activities as delegated.

Patient Navigator

This Patient Navigator position has a strong Medical Assistant (MA) and specialty medication coordination focus. The role joins a dedicated team that includes an MA, LVN, and non-licensed Patient Navigator within the larger multidisciplinary IBD clinic.

Responsibilities:

• Coordinate and support biologic medication authorization workflows.
• Obtain and maintain documentation needed to facilitate medication and treatment authorizations.
• Communicate with patients regarding authorization and care-coordination needs.
• Collaborate with physicians, pharmacists, infusion centers, and other members of the multidisciplinary care team.
• Proactively track new and follow-up patients and help address insurance-related barriers.
• Serve as a liaison between patients and their care teams to facilitate timely communication and problem resolution.
• Coordinate appointments, referrals, consultations, ancillary procedures, and interdepartmental services as applicable.
• Provide advanced back-office and administrative support for patient care workflows.
• Manage multiple priorities while maintaining accuracy, confidentiality, organization, and timely follow-through.
• Identify workflow challenges and opportunities to improve the patient experience and access to care.

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