Senior Manager Deli Program

Job Details:Job Summary:The Senior Program Manager is responsible for overseeing the end-to-end management of the broker partnership and leading the tech program for store-level deli labor. This role ensures broker-delivered services, training deployment, and operational execution align with Walmart Deli standards, labor strategies, and business objectives. The Senior Program Manager serves as the primary connector between brokers, field operations, training platforms, and internal stakeholders to drive consistency, adoption, and performance at store level.Essential Duties and Responsibilities:Serve as the primary point of contact for the deli broker partner, ensuring alignment to expectations, scope of work, and performance standardsEstablish and manage broker governance, including cadence calls, performance reviews, issue resolution, and escalation processesDefine, track, and report on broker KPIs related to training delivery, store coverage, execution quality, and field readinessPartner with Legal, Finance, and Procurement to support contract management, renewals, and complianceEnsure broker activities align with Deli operational priorities, labor models, and food safety requirementsIdentify opportunities to improve broker effectiveness, efficiency, and value deliveryDevelop and manage integrated program plans, timelines, dependencies, and milestonesProvide clear, concise status updates and insights to senior leadership and key stakeholdersChampion the adoption of AI and automation capabilities across deli programs to improve training effectiveness, operational consistency, and real-time performance visibilityEducation:Bachelor’s degree in Business or related field (or equivalent experience)Work Experience:7+ years of experience in program management, operations, training, or vendor managementExperience managing third-party vendors or broker relationshipsStrong understanding of store operations, labor models, or frontline workforce enablementProven ability to lead cross-functional initiatives without direct authorityExcellent communication, influencing, and problem-solving skills25% travelLicensure, Registration and/or Certification:Special Job Competencies:Supervisory:Travel:Relocation Assistance Eligible:NoWork Shift:1ST SHIFT (United States of America)Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.SummaryLocation: Corporate - Springdale, ArkansasType: Full time