Research Operations Lead
Virtual Vocations Inc
To support a growing research initiative, the full-time Research Operations Lead will define research processes, manage customer research panels, and oversee daily operations while collaborating with cross-functional teams in a remote capacity. Key responsibilities Define and implement research processes, standards, and methodologies for Product, Design, and Marketing teams Manage the customer research panel, including recruitment, outreach, and database maintenance Consult on research best practices and partner with design managers and PMs to integrate customer insights into decision-making Required qualifications 8+ years of hands-on research operations experience with a proven track record of building or scaling impactful programs 1-2 years of people management experience Strong thought leadership in research operations Experience using AI tools in research workflows Ability to communicate effectively with both practitioners and senior stakeholders Virtual Vocations Inc
Vacancy posted 19 hours ago
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