Customer Support Specialist
$25 - $28 per hourExpress Employment Professionals Defunct
Job Full Description Position: Customer Support Specialist
A aerospace and defense manufacturing company in Fort Worth is looking to add a Customer Support Specialist to their team! Schedule: Monday-Friday 7:00am-3:30pm
Pay: $ 25-28/hr
Position Responsibilities:
Fort Worth (Downtown), TX
1792
2501 Parkview
Suite 101
Fort Worth, TX 76102
A aerospace and defense manufacturing company in Fort Worth is looking to add a Customer Support Specialist to their team! Schedule: Monday-Friday 7:00am-3:30pm
Pay: $ 25-28/hr
Position Responsibilities:
- Establish and build strong relationships with customers via telephone communications
- Work as an integral part of the sales team
- Posting RFQ's to the quote log.
- Following-up with the customer on in-complete quotation packages
- Monitor quote process to make sure quotations are submitted to customer on time
- Submit and follow-up with customers on open quotations
- Working with the Strategic Account Managers and Reps to support business and overall customer satisfaction
- Monitor and complete all customer required documentation (reps & certs, etc.)
- Manage and monitor various customer portals for incoming orders and RFQs
- Enter customer orders, confirm order receipt and acknowledge delivery dates with customers
- Effectively manage the contract review and sign-off process
- Field incoming customer requests for order status and work with all internal functional managers to develop a cohesive response to customer requests for order status, order changes, and expedites. This includes managing open order reports/meetings with assigned accounts.
- Being present at customer visits to CIA&D
- Facilitate Internal Meetings.
- Support Program Manager.
- Track Production Progress.
- Report Production Progress to Customer.
- Other duties as assigned.
- Weekly Pay
- Qualify for Holiday Pay
- Medical, Dental, and Vision Benefits
- Referral Bonuses
- To apply, please send your resume to
- For fastest service: Come into our office at 6635 Sandshell Blvd. Fort Worth, TX 76137
- Application Hours: Monday-Thursday 9am-2pm, Fridays 9am-12pm
- Call to speak with us directly at View phone number on click.appcast.io
Fort Worth (Downtown), TX
1792
2501 Parkview
Suite 101
Fort Worth, TX 76102
Vacancy posted 4 days ago
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