Manager, Accounting Operations

About FlightSafety International

FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Manager, Accounting Operations manages operational accounting functions as they relate to collections and credit. This position will lead a team of five individuals on the Collections team to ensure timely receipts from customers. This position will also work with Financial Leadership on initiatives to review and analyze selected Accounting & Finance department processes and make recommendations to improve procedures to create a more efficient Collections workflow.

Tasks and Responsibilities

The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.

Daily Responsibilities :

• Establish and maintain guidelines, processes, policies, and industry best practices for collections of receivable balances
• Develop and enhance strategies and workflows to minimize financial exposure and create action plans and solutions to partner with internal and external stakeholders
• Key liaison for Sales team to communicate strategy and drive alignment across various FlightSafety teams in order to set appropriate expectations with our customers on payment expectations
• Prepare and present recurring reporting and KPIs on bad debt, high risk accounts, and industry developments that may affect collection of receivables
• Manage and oversee collections portal YayPay including workflows, administration, recordkeeping, communication, and reporting
• Establish good working relationships with internal teammates like Sales, Accounts Receivable, and Billing
• Perform credit reviews to grant payment terms for customers or evaluate overall credit worthiness of external partners
• Manage and partner with Third Party collection agency
• Serve as escalation point for direct reports to troubleshoot issues or suggestions to find alignment with customers
• Oversee and support the coaching, development, and training of team members.

Other Duties and Responsibilities:

• Oversee and support the coaching and development of team members
• Train and cross-train team as needed
• May work directly with external customers to resolve issues
• Participate in special projects as assigned
• Implement process improvements and share best practices across the department
• Establish productive relationships with cross functional teams
• Travel as required

Minimum Education

• Bachelor's degree in Accounting, Finance, or Business
• 5+ years of experience in Collections/Operations
• 3+ years of management experience

Minimum Experience

• Proven ability to lead a team of professionals
• Excellent verbal and written presentation skills
• Excellent organizational and analytical skills
• Ability to explain complex financial data in clear, straightforward language
• Ability to read and interpret financial reports
• Proven ability to overcome obstacles and get results
• Displayed ability to work in a dynamic and fast paced environment

Knowledge, Skills, Abilities

• Knowledge of ERPs like SAP or similar systems.
• Proficient with EXCEL, Access, Word, PowerPoint.
• Other software programs may be required, as needed.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Any offer of employment is contingent upon successful completion of required compliance reviews, including verification that the candidate is not prohibited from employment under U.S. economic sanctions programs administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC).

This position may require access to export-controlled technology or services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Employment consideration and any offer of employment are contingent upon the applicant's ability to comply with these requirements, including qualifying as a "U.S. Person" under applicable regulations or otherwise eligible for export authorization within a timeframe consistent with business needs. A "U.S. Person" includes U.S. citizens, lawful permanent residents (holders of approved and unexpired green cards), and certain refugees or asylees with protected status under U.S. law.

This position may also require eligibility to obtain and maintain a U.S. Government security clearance for the duration of employment.

Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address. FlightSafety International will never ask for personal or financial information through social media or third-party email providers.