Risk Innovation and Transformation Manager

Overview The Risk Innovation & Transformation Manager leads firmwide initiatives to modernize risk management through technology and process improvement. This role focuses on leveraging ServiceNow GRC and artificial intelligence to enhance risk visibility and efficiency. The position operates within a complex, cross-functional environment and drives adoption of innovative solutions. The manager collaborates with globally located team members, including colleagues in India, and requires reasonable availability during overlapping business hours to support effective communication and workflow. Job Duties & Responsibilities Lead transformation initiatives using ServiceNow GRC, including IRM and Privacy Management modules Drive integration of AI and automation into risk management processes Design and optimize ServiceNow workflows for risk identification, assessment, and reporting Enable continuous monitoring, issue management, and control testing using IRM capabilities Implement Privacy Management workflows, including data requests and compliance tracking Collaborate with cross-functional teams to deliver AI-assisted risk solutions Analyze current processes to identify automation and predictive analytics opportunities Apply change management methodologies to support technology adoption Develop communication, training, and stakeholder engagement plans Promote innovation and responsible use of AI in risk practices Monitor initiative performance using analytics and AI-driven insights Provide project updates, including risks, metrics, and adoption progress Minimum Qualifications Bachelor’s degree in Business, Information Systems, Risk Management, or related field At least 5 years of overall risk management related experience Demonstrated experience with ServiceNow GRC gained over 3-5 years on the platform Previous experience in a consulting environment is a plus Experience implementing AI and/or automation in risk or compliance processes Experience leading technology-enabled transformation initiatives Understanding of process improvement and change management principles Strong leadership and stakeholder engagement skills Strong analytical and problem-solving abilities Project management experience across multiple initiatives Strong communication and presentation skills Preferred Qualifications ServiceNow Certified Implementation Specialist – Risk and Compliance ServiceNow Certified System Administrator Prosci Change Management Certification Project Management Professional Certification EEO and Employment Information We are committed to equal employment opportunities and to a fair and inclusive hiring process. Crowe LLP does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status, or any other characteristic protected by federal, state, or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time. Additional Notes The application deadline for this role is 05/31/2026. #J-18808-Ljbffr Crowe