Restaurant Manager

Manager

Frontera is a casual dining Mexican restaurant concept that has been serving metro Atlanta families since 1987. Our dedication to service and quality food has remained the same over the years and we are so proud to continuously receive recognition from our community, including several accolades for best Mexican food in Gwinnett, Rockdale, Henry, Fulton, and Cobb Counties.

Frontera's Restaurant Manager is responsible for ensuring complete customer satisfaction by implementing our restaurant's policies and procedures, managing the staff and operation, and achieving our revenue objectives.

Manager Responsibilities:

• Generate a bond with customers by bringing service with an outstanding personal touch.
• Seek the perfect timing to engage with customers: Assist in serving meals, assist in assigning tables, assist in serving drinks, assist in clearing and cleaning tables.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Revise and Supervise the arrival and condition of the merchandise.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Implement policies and protocols that will maintain future restaurant operations.
• Ensures that the Corporate Mission and Values are followed at all times.

Manager Skills:

• Bachelor's Degree.
• 3+ years of Restaurants.
• 2+ years of Restaurant Management.
• Demonstrated effectiveness in written and verbal communication.
• Excellent negotiation skills.
• Strong decision-making abilities.
• Strategy and innovation skills.
• Ability to coach and mentor employees on a one-on-one basis as well as a group.
• Speaking Spanish is a plus.

We Offer:

• Annual Salary paid on a biweekly basis.
• Quarterly bonuses (may vary according to performance and meeting goals based on sales and operating profit).
• Possibility to buy medical insurance coverage at competitive prices.
• Paid Time Off (PTO).
• Employee meals included.
• Excellent work environment.
• Caring team assistance focus on our coworkers' wellbeing.
• Receive 50% off regular menu prices (Frontera, Frankie's, Pampas, HW, Luciano's, and La Capital MX)
• Corporate training for different competencies.