Senior Systems Engineer

Description

SAIC is seeking a Senior Systems Engineer specializing in enterprise workstation management, Operating System Deployment (OSD), and application packaging/deployment using Microsoft System Center Configuration Manager (SCCM) to support Pension Benefit Guaranty Corporation (PBGC) in Washington, DC. As a senior member of the Enterprise Support Services (ESS) team, you will drive the engineering, automation, and lifecycle management of Windows workstations across the enterprise, ensuring reliable imaging, optimized configurations, and efficient software delivery.

The ideal candidate is an experienced endpoint engineer who thrives in fast-paced environments, takes ownership of complex technical challenges, and consistently delivers high-quality workstation solutions. Strong communication skills, customer focus, and attention to detail are essential.

3 Days onsite / 2 days remote in Washington DC

Description of Duties:

• Lead engineering efforts for SCCM OSD and software deployment, including packaging, testing, and automating delivery of enterprise applications.

• Manage and optimize the Windows imaging lifecycle, including task sequences, driver management, baseline configuration, and troubleshooting OS deployment issues.

• Develop advanced PowerShell automation to streamline workstation management, configuration, and reporting.

• Oversee workstation-related migrations, upgrades, and integration projects, ensuring smooth enterprise-wide transitions.

• Resolve complex workstation outages and issues impacting user productivity, providing expert-level diagnostic and remediation support.

• Maintain and enhance Group Policies related to workstation configuration; recommend and implement new GPOs where needed.

• Implement security and application access controls using AppLocker and other workstation security technologies.

• Create and maintain workstation architecture diagrams, technical documentation, and standard operating procedures.

• Process technical tasks and change requests through enterprise ITSM tools such as ServiceNow.

• Participate in scheduled after-hours activities, on-call rotations, and periodic disaster recovery exercises.

• Work closely with vendors and internal teams to identify solutions to complex workstation-related issues.

• Collaborate with customers and stakeholders to plan future workstation enhancements, deployments, and upgrades.

Qualifications

Required Education & Experience

• Bachelor's degree and 5 or more years of experience; or master's degree with three (3) or more years; or equivalent professional experience in lieu of a degree.

• Ability to obtain and maintain a public trust requiring U.S. Citizenship or Green Card.

• Expert-level knowledge of SCCM/MECM for OSD, software packaging, deployment, and workstation compliance.

• Advanced proficiency in Microsoft PowerShell scripting for automation and system administration.

• Strong background in Windows 11 workstation management, Active Directory, and Group Policy.

• Deep understanding of workstation-level networking concepts (TCP/IP) and troubleshooting tools.

• Demonstrated experience resolving complex workstation and OS deployment issues across large organizations.

• Ability to work independently and manage tasks via enterprise ticketing system such as ServiceNow.

Desired Experience/Skills/Attributes

• Advanced PowerShell scripting and automation capabilities.

• Hands-on Active Directory and Group Policy administration.

• Familiarity with Microsoft Windows Server OS (2019, 2022, 2025) for workstation-related integration points.

• Certificate management experience, including workstation certificate lifecycle processes.

• Experience working within Microsoft Azure environments.

• Working knowledge of LDAP concepts and troubleshooting.

• Ability to apply ITIL v4 Foundation concepts to daily operations and process improvement.

• Excellent interpersonal and team collaboration skills.

• Strong technical writing and documentation skills.

• General knowledge of third-party management/monitoring tools such as SCCM, SCOM, InfoBlox DNS, and BigFix.

• Manage Windows endpoints in a co-managed environment using Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune, supporting application deployment, policy management, compliance and workload transitions

• Experience managing Ricoh printers and related enterprise print workflows is a plus.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2615701

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability