Sales Implementation Specialist

Position Overview

This is a project-based, fully remote position supporting the Open Enrollment Implementation Team.

Contract is expected to run through late January/early February (end of Open Enrollment).

The resource will work closely with Project Managers and the Implementation Team.

Primary Responsibilities

• Review and process implementation paperwork.
• Perform data entry and verify information across internal systems.
• Support project managers with implementation documentation.
• Use Salesforce to track and manage implementation activities.
• Send client communications from the implementation email inbox (not a customer support role).
• Example emails:
• Introduce the implementation team.
• Confirm implementation has been received.
• Inform clients that a Project Manager will contact them within the expected timeframe.
• Maintain accurate records and assist throughout the implementation process.
• Handle a high volume of implementations during Open Enrollment.

Required Skills

• Strong administrative and data entry experience.
• Experience verifying information and maintaining accuracy.
• Ability to work in a fast-paced, high-volume environment.
• Strong attention to detail.
• Excellent written communication skills.
• Comfortable learning multiple internal systems.
• Salesforce- knowing how to navigate it

Education: High School Experience with Flexible Spending Accounts in COBRA will be Helpful Healthcare BG Preferred

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."