Starbucks Daily Operations Leader, Aventura - Full Time

Starbucks Daily Operations Leader, Aventura - Full Time Location: Aventura, FL, United States Schedule: Full-time, 30+ hours per week, including weekends. Hours depend on business needs. Hourly Rate: $19.49 - $31.90 (based on job, location, schedule). Job Summary The Starbucks Daily Operations Leader directs daily operations of the licensed Starbucks café inside Macy’s, ensuring an efficient, professional, safe, and profitable operation while upholding Starbucks brand standards and Macy’s Foods Division expectations. The Leader works alongside Baristas to deliver quality customer service and expertly crafted beverages, modeling the operational standards that define the Starbucks Experience. The Leader coaches and develops team members, maintains an encouraging and energetic work environment, and partners with leadership to support sales, profitability, and compliance goals. What You Will Do Lead daily café operations, ensuring compliance with Starbucks, Macy’s Foods Division, and Health Department standards for safety, sanitation, and product quality. Deliver an exceptional customer experience by modeling Starbucks’ customer connection standards and Macy’s Selling behaviors. Train, coach, and motivate colleagues through ongoing feedback and role modeling to maximize team performance, customer satisfaction, and professional development. Ensure consistent preparation, presentation, and merchandising of all food and beverages to Starbucks standards, making necessary recipe adjustments to meet customer requests. Monitor labor productivity to balance customer service needs with cost control. Assist with ordering, receiving, inventory management, and invoice processing to maintain stock levels and achieve targeted food and beverage costs. Monitor sales, expenses, and reports to achieve profit and loss goals, communicating results and priorities to the team and leadership. Oversee cash handling and point-of-sale operations in compliance with Macy’s and Starbucks policies. Maintain a clean, professional, and welcoming café environment, serving as a role model for grooming, communication, and workplace conduct. Partner with store leadership and Starbucks Division Managers to ensure operational excellence and promptly resolve customer concerns. Foster an environment of acceptance and respect that strengthens relationships, ensuring authentic connections with colleagues, customers, and communities. Other duties as assigned. Skills You Will Need Leadership & Coaching: Demonstrates strong leadership, communication, and coaching skills to engage, develop, and motivate a high-performing team. Customer Focus: Commits to delivering exceptional customer experiences and effectively resolves concerns to maintain satisfaction and loyalty. Organizational & Problem‑Solving Skills: Applies solid organizational and problem‑solving abilities to manage multiple priorities and ensure smooth café operations. Business Acumen: Understands basic business principles to support sales goals, control expenses, and ensure accurate cash handling. Food Safety & Compliance: Knowledgeable in food safety, sanitation, and regulatory standards, maintaining a clean, safe, and compliant café environment. Who You Are High school diploma or equivalent; retail, food service, or customer service experience preferred. Must be ServSafe certified or have a food handler permit as required by state or local health department. Ability to perform physical requirements: heavy lifting, standing, reaching, stooping, kneeling, crouching, climbing ladders. Requires color vision, depth perception, and focus adjustment. Able to work a flexible schedule, including days, evenings, weekends, and holidays. What We Can Offer You Competitive pay and benefits, including comprehensive health and wellness coverage, 401(k) match, paid time off, eight paid holidays, and continuous learning and leadership development opportunities. Additional benefits include: performance-based incentives, annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice. Job Info Job Identification: REQ_791125 Job Category: Merchandising Posting Date: 07/01/2026 Location: 19535 Biscayne Blvd, Aventura, FL, 33180, US Equal Opportunity Employer. Macy's Inc. reserves the right to amend this job description in any manner. #J-18808-Ljbffr Bloomingdale's Inc.