In-Suite Dining Attendant | Fulltime

Job Description

Job Description

Company Description

Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• Flexible spending account (FSA)
• 401(k) retirement savings plan and matching program
• Paid Vacation, holidays, personal and sick days
• Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Employee Activities

As an In-Suite Attendant at Fairmont Kea Lani, you lead from the heart and make our guests feel special by creating and maintaining a comfortable, inviting and clean accommodation. 

Hourly Rate:  $24.21

What you will be doing:

• Handle all table, tray, and cart return duties, including checking with guests for pickup convenience.
• Perform floor sweeps as needed, collecting used In-Suite Dining equipment, tableware, and linens.
• Bus all tables, trays, and carts.
• Check with the order taker, captain, and manager regarding specific duties for the shift.
• Inspect service stations for necessary equipment and setup (ice, dishes, utensils) and replenish as needed.
• Provide guests with clear, helpful information about menu items and answer any questions they may have.
• Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards
• Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings
• Check with captain, order taker or manager before leaving shift.  Bring any concerns to the attention of the Manager On Duty

Schedule:   Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel. 

Your experience and skills include:

• Warm and caring personality; previous hospitality experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming

Licenses or Certificates          

• Valid Driver’s License required
• TB Clearance required
• Food Safety Certification required

Your working environment:

• Must be able to lift and carry 50 lbs.
• Must be able to push and pull 100 lbs.
• Constant standing, walking and reaching
• Frequent lifting/carrying, pushing and pulling
• Occasional crouching, bending, stooping, and kneeling
• Requires grasping, writing, repetitive motions, listening, hearing and visual acuity

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today :  Visit our website to learn more about living and working for Fairmont Hawai’i.  

Why work for Accor?   You can discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani