Pick and Pack Consultant - Retail Domain

Job Title

Picking and Packing Services Tier 1

$32K/annum+ benefits

Receive orders from system, pick orders from shelf and load into delivery package

Weigh delivery package and validate, and record weight before loading

Request aircraft when package is ready to be delivered

Carry package from packing area to aircraft pickup location

Load aircraft with package

Maintain a clean work environment

Must be able to work alone or in a small team

Report failed orders to the customer support team

Escalate any loading or onsite issues to their team lead

Perform daily inventory check and audit

Other duties as needed and agreed upon by the Parties

Picking and Packing Services Tier 2

$37K/annum + Benefits

Supervise daily operations of the pick-pack team

Ensure accurate and timely order picking, packing, and loading

Monitor process compliance and maintain site cleanliness and safety

Handle escalations and resolve operational issues

Coordinate with customer/site managers for smooth operations

Support order fulfilment and loading activities when required

Manage inventory tracking and conduct periodic audits

Train and support new team members

Ensure reporting of failed orders to customer support

Build strong working relationships with stakeholders

Perform other assigned duties