Front Desk Concierge

JOB DESCRIPTION The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered. Paying special attention to front line guest service excellence standards. Qualifications Experience: (Type of work experience, min. number of years): Preferred experience working with a Point of Sale system (i.e. Book4Time experience desirable) and answering phones in a customer service facing environment, retail a plus Technical or Administrative Knowledge Computer literate with good typing skills Able to operate basic business machines(i.e. calculator, fax, printer, copier) Required Skills and Abilities and/or: Self motivated Maintain a professional appearance at all times At least 1 year of experience of working with answering the phones in a customer oriented environment Demonstrate pleasant and appropriate phone etiquette Excellent listening and verbal skills Computer literate with good keyboard skills. Proficient with Windows Ability to operate basic office equipment such as phone, fax, copier, printer, etc High school diploma or equivalent Team player High personal standards and values Excellent client care, service excellence and attention to detail Flexible and cooperative Ability to meet US employment and eligibility requirements Benefits and Perks A competitive benefits package is offered, inquire within for details to: 401k savings plan Paid sick time away from work Employee spa service/retail discounts and promotional Friends & Family program #J-18808-Ljbffr