Turndown Attendant (PM Room Attendant)
Fidelity Hotel Cincinnati
What you'll do:
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Prepare guest rooms for the night to include turning down the bed linen, closing curtains, placing amenities, etc.
- Clean guest rooms and common areas according to standard operating procedures and as assigned by your supervisor
- Stock housekeeping carts with all necessary supplies including linen, cleaning rags, and guest room amenities
- Complete turndown services to all in-house guest rooms in accordance with hotel standards
- Complete any guest requests in a timely fashion
- Maintain cleanliness of guest corridors and back of house throughout the shift
- Maintain organization of storage areas and replenish supplies as needed
- Assist with responsibilities and duties of laundry services during need periods
- Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
- Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
- Assist in the implementation of special projects
- Possess knowledge of all guest services and amenities
- Greet all guests in close proximity and make each feel important by providing a genuine welcome
- Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
- You have a high school diploma or general education degree preferred.
- Previous guest service and/or housekeeping experience preferred
- You can interpret standard operating procedures, safety, and sanitation instructions.
- Up to 3 weeks paid time off annually
- 50% off discount at most New Waterloo restaurants
- Health, vision + dental benefits
- 401K matching
- Paid holidays
- Volunteer pay
- Tuition reimbursement
- Referral bonuses
- Discounts at our shops, hotels + local partnerships
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 3 days ago
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