Marketing Operations Specialist

Description The Marketing Operations Specialist drives the day-to-day execution and operational coordination of marketing activities. You act as the hub for project management, intake, and delivery, ensuring campaigns and communications run on time and with consistency. This role brings structure to marketing operations, improves internal service levels, and supports scalable execution across member, B2B, and internal initiatives. Key Responsibilities Own project management across all marketing workstreams Manage intake process, help prioritize work, and provide internal customer service Ensure deadlines, handoffs, and deliverables stay on track Help maintain consistency across templates, tools, and processes Manage distribution lists, QA, scheduling, and sends Support campaign execution across member, B2B, and internal communications Coordinate and execute internal communications, employee announcements, leadership messages, and organizational communication initiatives Administer brand enablement platform (Marq) templates, permissions, and usage Coordinate print and swag production (vendors, quotes, ordering) Maintain marketing asset libraries Track, analyze, and report on marketing performance metrics across campaigns, channels, and team initiatives Support social media scheduling, publishing, monitoring, and reporting across company channels Maintain marketing documentation, standard operating procedures, templates, and best practices to support operational consistency and knowledge sharing Requirements Bachelor’s degree in marketing, communications, business, or a related field 3–6+ years of experience in marketing operations, campaign execution, or project management Proven ability to manage multiple projects and deadlines in a fast-paced environment Experience with marketing automation tools, email platforms, and CRM systems Familiarity with project management tools (e.g., Asana, Monday, or similar) Experience supporting campaign execution across digital, email, and print channels Experience collecting, analyzing, and reporting marketing performance data across campaigns and channels Strong attention to detail, especially in QA, formatting, and brand consistency Experience coordinating with external vendors (print, swag), agencies) Strong organizational skills, with experience maintaining asset libraries and documentation Clear written and verbal communication skills Key Competencies Project management discipline: Keep workstreams organized, on schedule, and moving forward Operational efficiency: Manage intake, prioritization, and workflows to maximize team output Attention to detail: Ensure accuracy across communications, templates, and deliverables Execution reliability: Deliver high-volume work consistently without quality drops Cross-functional coordination: Communicate clearly with internal stakeholders and manage expectations Process consistency: Maintain standards across templates, tools, and ways of working Customer service mindset: Provide responsive, helpful support to internal teams Asset and content management: Keep libraries organized, current, and easy to use Vendor coordination: Manage timelines, quality, and budgets with external partners Analytical mindset: Interpret performance data, identify trends, and translate insights into actionable recommendations Adaptability: Shift priorities quickly while maintaining control and clarity #J-18808-Ljbffr