Head of Technical Support Engineering
Axonius
Axonius is seeking a Technical Support Engineer in San Francisco, California. This role requires 3+ years of experience in Technical Support within a software or technology environment. The responsibilities include managing customer tickets, troubleshooting software issues, and maintaining documentation. Ideal candidates will possess exceptional communication skills and a strong understanding of networking fundamentals, along with experience in RESTful APIs and Linux. Join our collaborative team and contribute to customer success. #J-18808-Ljbffr Axonius
$250k - $300k
...Founding Head of Technical Support $250,000 - $300,000 + Bonus + Equity + Benefits + 401(k) San Francisco, CA - Onsite (5 days/week... ...escalation rate, ticket aging, and NPS by account Hold engineering accountable for customer-reported bugs by building the...SuggestedImmediate start$250k - $300k
...San Francisco, in person (5 days/week) Team: Technical Customer Success / Support Reports to: CTO About LiteLLM LiteLLM... ...underperforming. We can't fix what we can't see. # Hold engineering accountable for customer tickets. Today, customer-...Suggested- Rise Technical Recruitment Limited is seeking a Founding Head of Technical Support in San Francisco to build and manage the support function for a fast-growing AI startup. This role involves defining processes, SLAs, and evaluation metrics while directly impacting customer...Suggested
- ...organization dedicated to providing exceptional IT solutions and support. This is a great opportunity to grow your IT career and make a... .... Proven experience as an IT Help Desk Support or similar technical support role. Knowledge of computer hardware, software, and...SuggestedRemote workFlexible hours
- ...• Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. • Troubleshoot... ...and/or software issues. • Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365...SuggestedContract workWork at officeRemote work
$151k - $176k
...Technical Support Engineering Manager Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses...Work at officeHome office$250k - $300k
LiteLLM in San Francisco seeks a Technical Customer Success Manager to drive support functions as the company scales. You will own the support process end-to-end, define SLAs, and ensure every customer interaction has an owner and clear next steps. With a competitive base...$50 - $70 per hour
...Mercor connects elite creative and technical talent with leading AI research labs. Headquartered... ...Jack Dorsey . Position: Network Engineer - Data for Autonomous Systems annotation... ...resume Submit form Resources & Support For details about the interview...Contract workSummer workRemote work$127.5k - $210k
...A leading networking solutions provider is seeking a skilled Network Engineer to tackle complex networking challenges and provide exceptional support to customers. This role involves troubleshooting various network issues, managing customer networks remotely, and documenting...Remote work- Phizenix is seeking a Business Development Manager for IT Staffing to drive client acquisition in the Bay Area. This role focuses on developing new business relationships and managing a pipeline of deals worth $2M-$5M+ The ideal candidate will have over 5 years in IT staffing...Flexible hours
- ...open source community, Sonar’s solutions support over 30 programming languages,... ...services offering, we are looking for Support Engineers. On top of joining a fast-growing and innovative... ...pipeline. It means helping with the technical integration with developer IDE, ALMs,...Work at officeLocal areaRemote workWork from homeWorldwideFlexible hours
$127.5k - $210k
...the future of enterprise networking. If you’re a network engineer who thinks support is maintenance mode, think again. This is where you’ll work... ...success looks like Provide consistently high-quality technical service to customers, earning their trust through accuracy...Remote work$170k - $230k
...is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together... ...best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment...Work at officeImmediate startVisa sponsorshipFlexible hours$70k - $75k
...About The Role A Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related... ...part in incident escalations and coordination across various technical teams. What You'll Do Support the End User Technology...Local areaRemote work$36 - $43 per hour
...creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence. We're looking for a Technical Customer Support Engineer Tier II to join our Support team. You'll be part of the Delivery department, working cross-functionally to assist...Hourly payAfternoon shift- ...Description: VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one... ...Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical...Work experience placementShift workWeekend work
$100k - $160k
...Are you a self-driven problem solver passionate about advancing robotics technology? Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a...Full timeImmediate startRemote workFlexible hours- ...IT Developer The IT Developer will support the creation of an Intranet HUB SharePoint Site and support the Digital Services SharePoint unit to design and develop a SharePoint portal unifying various existing SharePoint sites. In addition, this Developer will develop...Flexible hours
- ...including GPUs, FPGAs, ASICs, and edge SoCs. We support automotive, aerospace, defense, and... ...are seeking an experienced IT Support Engineer to join our team. This person will play... ...access management, and general internal technical support across the organization. In this...Remote workRelocation packageFlexible hours
- ...Customer Support Engineer Metriport is an open-source data intelligence platform that helps healthcare organizations access and exchange... ...'s first Customer Support Engineer, you'll be the frontline technical lifeline for our customers. You are the vital solution layer...Work at officeWork from homeFlexible hours
- ...Job Title: Fleet Support Engineer Location: San Francisco CA Duration: 06+ Months (Possible Extension) Payrate: $80.00/Hr. to $85.00/Hr. on W2 (All Inclusive) Shift : Tuesday through Saturday, 8:00AM - 5:00PM Job Description: Serve as the primary point...Shift work
$130k - $210k
...IT Ops Engineer At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers... ...have real ownership from day one. You'll work closely with the Head of Engineering and have direct visibility into the company's security...Work at officeRelocation packageFlexible hours$90k - $125k
...Technical Support Engineer San Francisco, CA Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning...Full timeWork experience placementWork at officeFlexible hours- ...Data Center Engineer 4+ Years of experience Maintain DC Inventory Update Firmware... ...queries and handle escalation Provide H&F Support at Data Center to remote team Provide... ..., Volume Groups etc Troubleshooting technical issues related and handling escalations...Remote workLong distance
- ...agents. ABOUT THE ROLE This is our second support hire. Customers using E2B in production, from... ...someone who can own the front line and become the technical bridge between customers and the engineering team. You'll spend most of your time inside the...Work from home
- ...IT Support Engineer Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.... ...Required skills: ~3+ years experience with Mac and PC technical support. ~3+ years experience working in a heavily SaaS based...Work at officeFlexible hoursAfternoon shiftEarly shift
$137k - $205.6k
...Technical Support Engineer New York City; San Francisco Bay Area About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline...Work experience placement- ...Technical Support Engineer You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their... ...our technical support processes in collaboration with the Head of Technical Support Resolving customer technical issues...Remote work
- ...has raised $125M in funding from top angels, operators, and security leaders. About the Role We're looking for a Technical Support Engineer to join as Socket's first dedicated support hire in the US. You'll be the go-to person for developers and security teams...Remote workFlexible hours
$80.5k - $100k
...Support Engineer As a Support Engineer, you will provide first-class post-sales technical leadership to our client base. Working directly with customers, Support Engineers are the authority on the CircleCI platform, continuous integration, and deployment practices...Work experience placementLocal areaRemote work
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