IT Support Specialist

General Purpose of Job This position provides technical assistance to end-users in supporting personal computers and other related computer hardware and peripheral devices; software installation; diagnosing hardware and software problems; assisting with the use of internal and external computer systems. Minimum Required Qualifications and Competencies The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees. Education Minimum: High School diploma or GED. Experience Minimum: Two (2) years of responsible experience installing, supporting, and troubleshooting PC hardware, software, and networks; and peripheral equipment. Preferred: Experience within an electric utility or related industry. Other Requirements Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations. A valid Florida driver’s license for regular driving privileges of a company vehicle; must have and maintain an acceptable driving record as determined by SECO Energy. Frequent business travel to all areas of service territory required. Normal work hours shall be eight (8) hours between 7:00 am and 6:00 pm, Monday through Friday. Successful completion of pre-employment background check, physical and drug screen #J-18808-Ljbffr