SY 2026-27 Operations Associate

Job Description

Job Description

At Nuasin Next Generation, we believe in the unlimited talent and intellectual potential of our scholars and our community. We cultivate this talent and intellectual potential through a progressive education that focuses on deep exploration, thoughtful questioning, relentless curiosity and critical thinking. Nuasin Next Generation Charter School implements a progressive K-12 educational program and an unyielding commitment to cultivating our scholars’ innate intellectual talents to empower our graduates to achieve excellence in their postsecondary paths and make positive impacts on the broader community. Every single one of our scholars has the potential to be great and change the world, at Nuasin Next Generation we prepare our scholars for that opportunity.

Nuasin Next Generation Charter School is in search of motivated, mission-aligned individuals that want to join us in providing the scholars and families of the Highbridge section of the Bronx  with the truly excellent school they need and deserve.  We are looking for educators that believe in the talent and intellectual capabilities of our scholars.  We are looking for educators that are excited to engage and ignite our scholars in deep intellectual engagement of great ideas, problem-solving activities, and a complex understanding of our academic content. Nuasin is a school and community that cares about your why and expects you to bring passion, commitment, and respect to our scholars on a daily basis.  Below is a description of the teaching positions that are currently available.  Please reply to this email or contact us if Nuasin is the right place for you. 

The anticipated salary range is $58,500.00 to $75,000.00 for a candidate who will work in New York City. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience to the job, education, and certifications.

An Operations Associate at Nuasin Next Generation Charter School will:

• Complete clerical and administrative tasks including answering phones, scheduling appointments, etc.
• Support with school wide events for scholars and staff.
• Assist teachers with any technology issues.

• Set up workstations with computers and necessary devices (routers, printers, etc.).
• Check computer hardware (mouses, keyboards, etc.) to ensure functionality.
• Install and configure appropriate software and functions according to specifications
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Support with beginning of school year and end of school year technology allocation and collection.
• Identify computer or network equipment shortages and place orders with the help of the Manager of Academic Operations
• Identify opportunities for increased support 
• Maintain records/logs of repairs and fixes and maintenance schedule
• Perform troubleshooting to diagnose and resolve problems (repair or switch out Chromebooks , debugging, etc.)
• Perform other duties as assigned by the Manager of Academic Operations
• Develop and maintain reports, dashboards, and resources that track key metrics for our technology systems 
• Assist with Scholar Recruiting

The ideal candidate is able to:

• Effectively communicate with families. 
• Possess and share knowledge of office equipment such as computers, printers, copiers, and fax machines.
• Support scholars and families with technology troubleshooting. 
• Enter a variety of data into data trackers and excel spreadsheets.
• Greet all visitors and control access to the school.
• Serve as gatekeeper to address questions and minimize interruptions of the school administration and instructional teams.
• Set the tone for the school's warm and professional culture.
• Answer phone calls, directing calls, taking messages, placing outgoing calls, making public address announcements, sending robo calls.
• Ensure the school's main office environment is at all times clean, neat, organized and orderly.
• Collect and maintain forms and other records, securing missing forms, and ensuring the confidentiality of all scholar records. 
• Use the SIS and other systems to maintain and update all scholar contact/demographic information
• Process late scholar arrivals and following up with families of absent scholars.
• Ensure scholars leave only with authorized parents or guardians.
• Ensure memos, notices, and other school-specific documents are delivered, collected from classrooms and processed daily.
• Occasionally assist the school nurse with the handling of sick scholars.
• Assist Manager of Business Operations with special/time-sensitive projects throughout the year, including but not limited to: summer inventory, school year startup, scholar enrollment, assemblies, and end of year closeout.
• Update dismiss sheets daily for classrooms and distribute to staff.
• Other duties as designated by the Managing Director that contribute to the school's successful functioning.

We invite you to Apply if you:

• Love kids
• Possess at least a Bachelor’s Degre
• Believe in our educational pillars of Rigor, Self-Advocacy and Community
• Hold exceptionally high standards for academic rigor
• Have progressive mindset and are passionate about education reform
• Possess the agility to adapt in an ever-changing environment

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