Part-Time Customer Service Representative

To support customer satisfaction, the part-time Customer Service Representative will facilitate inbound calls, update customer account details, and direct inquiries to appropriate departments while working remotely from home. Key Responsibilities: Handle a high volume of inbound calls and direct customers to the proper departments Collaborate with other departments to ensure a positive customer experience Process payments and set up payment arrangements to manage customer accounts Required Qualifications: High school diploma or GED required Strong computer literacy skills Previous knowledge of a CRM system is a plus Ability to work in a fast-paced environment and under pressure Available workspace at home with high-speed internet (minimum of 50 Mbps)