Clinical Manager- GI

Major Responsibilities Ensure compliance with IDPH, accrediting organizations, and other licensing/accrediting bodies and agencies. Develop an annual plan to address quality improvement issues. Analyze and use benchmarkable data from internal and external sources to identify opportunities for improvement. Support staff participation in quality improvement activities through established systems, including unit advisory councils, the nursing clinical quality committee, and the performance improvement showcase. Promote evidence‑based practice by supporting staff to develop and utilize clinical guidelines, pathways, and care policies and procedures based on current research. Assist and support staff in developing and maintaining competency through orientation, internships, educational offerings, workshops, interdisciplinary professional meetings, and self‑directed learning. Clinical Excellence Maintain and analyze data to assure that staff development activities offered on the unit are of high quality and meet unit staff needs. Encourage staff to seek additional knowledge and skills by pursuing formal education, certification, and other professional development opportunities, including participation in professional organizations. Foster a climate conducive to educational experiences for associates and students. Promote an understanding and effective use of organizational, management, and nursing theories and research. Contribute to the advancement of nursing theory, professional research, and scholarly activities. Patient Satisfaction Consistently review patient satisfaction data and reward and recognize associates who achieve results. Review annual statistical data regarding the ethnicity of the patient population served on the unit. Develop and implement a plan of care that fosters a non‑discriminatory climate and delivers culturally sensitive care reflecting patient diversity. Utilize evidence‑based practice to improve care processes, structures, and measurement of client‑centered outcomes and satisfaction. Implement strategies to assure that all associates understand and support organizational standards of behavior, key messages, and methods that increase patient satisfaction. Implement strategies to assure associates understand service recovery implementation and reduce recurrence of service recovery issues. Achieve goals established by system and site regarding patient satisfaction. Financial Participate in budget planning in collaboration with the department director and advocate for appropriate fiscal and human resources to accomplish nursing department goals. Monitor unit productivity levels and workforce design to ensure proper resource utilization and role delineation. Identify areas for improved operational efficiency and involve staff in developing new processes as appropriate. Conduct unit meetings to improve communication of financial and operational information and strategic planning. Ensure appropriate use of information systems to capture charges and monitor trends. Analyze monthly financial, operational, and budget variance reports to assure that financial goals are achieved. Initiate cost containment activities. Associate Satisfaction Manage recruitment and selection of high‑quality staff and maintain adequate staffing and appropriate work assignments. Provide supervision of associates and accept accountability for services provided on the unit. Develop and implement methods to recognize associate accomplishments. Consistently round on associates to role‑model positive behaviors, monitor morale, follow up on organizational initiatives, reduce barriers between administration and staff, and improve associate retention. Follow established processes for receiving and resolving employee complaints and concerns. Facilitate participation of staff in nursing and organizational policy formulation and decision making and support staff involvement in shared governance activities at both the unit and house‑wide level. Involve staff in short‑ and long‑term unit planning and analysis of unit needs. Conduct timely performance reviews of all staff, incorporating mandatory peer review for all associates. Develop and mentor associates to create and support a professional practice environment based on shared governance principles. Model service and leadership consistent with nursing and organizational strategic goals. Growth Actively participate in hospital committees, meetings, and projects. Network with professionals at other health care facilities to learn about clinical standards and innovations. Prepare business plans and financial feasibility studies for special administrative assignments as requested. Partner with local community organizations and schools to attract students to careers in health professions. Research literature, identify best practices, engage physicians in planning activities, and attend specialty workshops to identify future trends in healthcare and opportunities for growth. Physician Partnership Collaborate with physicians and other department members in the development, implementation, and evaluation of programs and services to meet unit population needs. Work closely with physicians to develop and implement strategies to resolve physician complaints and concerns. Partner with physicians in developing and enhancing clinical programs. Consistently round for outcomes with physicians. Actively participate in physician meetings and committees as assigned. Licensure, Education, and Experience License: Registered Nurse (RN); current RN license in Illinois. Education: Bachelor of Science in Nursing (BSN). Experience: 3+ years of leadership experience; Board Certification required by 12/31/2015 or within two years of hire. Knowledge, Skills, & Abilities Organizational, planning, and delegation skills. Team building, leadership, and communication skills. Ability to succeed in a changing environment and handle multiple responsibilities. Strong drive to achieve superior results. Physical Requirements and Working Conditions Ability to work within a rapidly changing environment. Ability to prioritize independently and respond to multiple simultaneous requests. Ability to work under stressful conditions and in difficult situations. Ability to recognize needs and behaviors of specific age groups of patients treated. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. #J-18808-Ljbffr Advocate Health Care