Maintenance Supervisor

Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager to oversee staff and vendor activities. Essential Duties & Responsibilities Maintenance Management – Regular/daily onsite attendance required. Coordinate, schedule, and respond to resident/management requests and work orders. Ensure all repairs and replacements necessary for community common areas and units. Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns. Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager. Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs. Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines. Maintain hazard communications program; teach and promote safe work practices. Participate in unit inspections as requested. Responsible for essential control of community. Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc. Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit. Participate in on‑call emergency at community. Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service). Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., "walk" units to ensure make‑ready and work orders are completed). Personnel Management: Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff. Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed. Provide Community Manager input regarding employee performance evaluations. Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Promote harmony and quality job performance of staff through support and effective leadership. Customer & Resident Relations: Manage excellent customer service and monitor service request turnaround and responsiveness. Projects a favorable image of the community to achieve property objectives and public recognition. Ensure consistency in dealing with residents on all matters. Enforce policies of the community that the immediate supervisor delegates. Education / Experience High School Diploma or Equivalent. EPA & CPO certification required; HVAC desired. Ability to understand and perform all on‑site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements – Small to Mid‑Sized Properties Regular movement and communication; use wrists, hands, and fingers in repeating motions. Move self in various environments, including tight spaces, flat/uneven terrain, stairs, ladders, ramps, step stools, overhead positions, reach. Operate machinery and power tools, motor vehicles and/or golf carts. Adjust and move objects of 100+ lbs. in all directions; lift and place objects of 100+ lbs. Exposed to outdoor weather elements (wind, precipitation) and hazardous chemicals. Work overtime, weekends, and night hours (on‑call emergencies). Occasionally remain in a stationary position for prolonged periods. Physical Requirements – Large Sized Properties Similar to small/mid‑sized properties but with added responsibilities of large staff and larger properties. License / Equipment Must have reliable transportation due to the emergency on‑call requirement. Compensation Salary Range: $20 per hour to $22 per hour. Benefits include medical, dental, vision, life, accidental, and disability insurance, 401K with employer matching, and commission and performance bonuses when applicable. Full‑time employees also receive paid sick days and company holidays. This job description is not all‑inclusive. It is a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements. #J-18808-Ljbffr