Food Service Lead

Overview The Food Service Lead is responsible for overseeing day-to-day food service operations, supporting patient, retail, catering, and special function services. The role provides direction to food service staff, ensures safe food handling and sanitation practices, and supports department efficiency, safety, and customer satisfaction. Leads serve as working team members while also providing training, coaching, and supervision to staff. Benefits Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. Responsibilities Customer Service/Patient Care: Prepare, assemble, and cook food from scratch or convenience for patients, cafeteria, catering events, and special functions. Perform and oversee cash handling, including assisting with registers, balancing, and reconciliation. Assist with ordering, stocking, and cost-effective use of food and supplies. Technical and Safety: Collaborate with nursing, dietitians, managers, and supervisors to coordinate meal service and resolve issues. Ensure proper food handling, sanitation practices, temperature monitoring, and HACCP compliance. People Development: Supervise and coordinate daily food service operations across patient, cafeteria, catering, and retail areas. Train, coach, and counsel staff on work behaviors, performance, and food safety practices. Conduct orientations, competency programs, and cross‑training for new and existing staff. Act as a role model by supporting service excellence, customer satisfaction, and teamwork initiatives. Qualifications Education: High School Diploma/GED - required; Associate's Degree - preferred. Experience: Minimum 3-5 years of technical experience in healthcare or institutional food service - required; 3 years supervisory or lead experience - preferred. Licenses and Certifications: Food Handler Certification (SERVSAFE) - required (within 180 days). #J-18808-Ljbffr