Analyst

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada. As an AMI Analyst you will be responsible for the daily operations of the Advanced Metering Infrastructure systems. This includes network monitoring, scheduling, system maintenance, analysis, and maintaining accuracy of various AMI reports, as well as testing and implementation of enhancements to metering systems and any interfacing systems or applications. Accountabilities Maintain daily processes and retrieve metering data through the AMI systems that include Liberty’s Itron Openway headend, Itron’s UIQ headend system and IEE/MDM system. Process and investigate IEE exceptions to fulfill the SAP open meter reading request in a timely manner. Troubleshoot meter interrogations and retrieval issues. Analyze non-communicating endpoints to determine if field investigations are necessary. Maintain the accuracy and quality of AMI network data, asset information and sync between SAP and AMI system. Assist operations personnel with meter task and troubleshooting as needed. Work with Itron on support ticket issues to ensure the AMI systems are functioning at determined SLAs. Perform test after upgrades to the systems to ensure the AMI system is working correctly. Education and Experience High school diploma and 1+ years of experience with SAP. IT and utility experience preferred. Must have the ability to work overtime, including some weekends as needed. Must have an above-average knowledge of PC-based computers. What We Offer Medical, Dental and Vision coverage & a 401K plan with a 5% match, effective day one. Annual bonus and merit increase eligibility. Life insurance and short-term & long-term disability. Employee Stock Purchase Program. Free Employee Assistance Program & Headspace account. Three weeks of vacation, paid sick days, twelve paid company holidays, and three paid volunteer days. Tuition reimbursement, professional development opportunities, & reimbursement for certification costs. Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment. Equal Opportunity Statement We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities. #J-18808-Ljbffr