Office Assistant

Job Description

Job Description

Benefits: Fun, professional office culture Community engagement opportunities Supportive and team-focused environment Flexible scheduling Advancement potential within Liberty Tax Paid training opportunities Schedule / Expected Work Hours: Seasonal role during tax season (January–April) Flexible hours, including evenings and weekends Typical office hours: Monday–Saturday, 9 AM–7 PM Job Summary The Office Assistant supports the daily operations of the Liberty Tax office by providing administrative, marketing, and client service assistance. This role helps maintain an efficient, welcoming, and compliant work environment while promoting the Liberty Tax brand within the community Responsibilities Assist the Office Supervisor and District Manager with executing approved marketing plans. Monitor and track advertising and community outreach efforts. Support office operations, including filing, scheduling, and client record maintenance. Maintain office cleanliness, organization, and compliance with company standards. Update internal databases and assist with electronic file management. Complete ongoing training and development requirements. Provide excellent customer service and help ensure a positive client experience. Perform other duties as assigned. Qualifications Strong organizational and communication skills. Proficiency in Microsoft Office and general computer systems. Ability to work independently and collaboratively within a team. Professional, customer-focused demeanor. Flexibility to work nights and weekends during tax season. Reliable transportation for local travel and marketing activities. Semi-retired and bilingual applicants are encouraged to apply. Company Overview Liberty Tax is a leading tax preparation service with locations across the U.S. We provide fast, accurate, and friendly tax preparation with a focus on exceptional customer service and community engagement. Company Purpose / Mission To make tax filing simple, fast, and accurate while empowering our communities through financial literacy and personal connection. Company Values Integrity: We do the right thing for our customers and each other. Teamwork: We succeed together through collaboration and respect. Excellence: We strive for accuracy and professionalism in every return. Service: We put people first — our clients, our teams, and our communities. Growth: We invest in our people and inspire career advancement.