Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

We're growing! Our established Insurance & Financial Services Agency in Rochester, NY is looking for an Experienced Customer Service / Sales Support Representative to join our team. This is a full-time, on-site role for someone who is dependable, detail-oriented, and passionate about helping others.

If you have experience in Insurance, Financial services, Sales or Customer Service and are looking for a positive, team-oriented work environment, we would love to hear from you.

Responsibilities include: Assisting clients with policy changes, billing, claims, and policy questions. Supporting the office sales goals by identifying sales opportunities and pivoting them from service transactions. Maintaining accurate records and delivering top-tier service. Supporting our Sales Focused Team Members and Agency Operations.

What we offer: 401(k) with a very generous match, medical & dental insurance, paid time off (PTO), paid holidays and a team that truly supports each other.

Qualifications: Minimum of 1-2 years customer service or sales experience in a sales environment is preferred. Current P&C or Life/Health License preferred but we are willing to license and train the right team member! Dependable, friendly, detail-oriented and a team player! Fast learner & competitive… you enjoy helping a team reach its goals!

Compensation: $55,920.00 - $70,240.00 per year

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Van Travis - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning, health insurance, and renters insurance. Our office is located in Brighton, NY.