AI Product Manager - Customer Experience & Contact Center
Jobleads-US
Capgemini Invent seeks an AI Product Manager to lead end‑to‑end AI delivery for customer interactions, contact centers, and self‑service initiatives. You will oversee lifecycle stages from definition through UAT and deployment, coordinating business and technical teams to achieve measurable business impact.
The role demands strong AI literacy, governance awareness, and collaboration across strategy, technology, data, and design to enable responsible AI-enabled solutions in client environments.
#J-18808-Ljbffr Jobleads-US$121.4k - $237.36k
...Capgemini Invent - Customer AI Product Manager - Contact Center AI About the Job You're Considering At Capgemini Invent, our Data Driven Transformation... ...interactions, self‑service, and AI‑enabled customer experience. The individual acts as a product and program manager...SuggestedFull timeLocal area$112.5k - $187.5k
...the digital service experience for customers, partners, and internal... ..., automation, and AI-enabled solutions.... ...is delivered across products, segments, and partner... ...with the Case Management product owner and cross... ...service operations, contact center or call center environments...SuggestedFull timeTemporary workWork experience placementWork at officeFlexible hoursShift work2 days per week- ...that’s all about the Experience. For us, customer experience is not an... ...lives better, more productive, and more meaningful... ...taxonomy, rights and asset management, analytics, and... ...manage end-to-end Contact Center as a Service (CCaaS)... ...experience in Conversational AI, CCaaS, and FDE (...SuggestedFull timeLive inWork at officeLocal area
$78.7k - $131.4k
...through technology and AI?Do you thrive in strategic customer-facing roles where... ...market to improve productivity and transform the... ...Law Customer Success Manager is a strategic,... ...improve the customer experience and inform future enhancements... ...Form or please contact (***) ***-****....SuggestedFull timeImmediate startWorldwideFlexible hours$225k - $240k
...with clients to scale AI responsibly, optimize... ...design to deliver production-grade solutions, accelerate... ...do, from improving customer experience to driving... ...The Engagement Manager position includes:... ...please let us know by contacting reasonableaccommodations...SuggestedWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week- Shape the future of product delivery while crafting solutions... ...enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise... ...) and enable agentic AI and intelligent automation... ...health and wellness centers, a retirement savings plan...Full timeWork at office
$123.1k - $186.3k
...the best candidate experience, please consider... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together.... ...Customer Success Manager (CSM) is a... ...engagement with products and services and identify... ...Leads, Accounts, Contacts, Opportunities,...Full timeWork at officeFlexible hours3 days per week$150.1k - $227k
...the best candidate experience, please consider... ...is the #1 AI CRM, where humans... ...with agents drive customer success together.... ...Customer Success Manager, Senior Manager is... ...integrate multiple products or processes to create... ...transformation, contact center operations,...Full timeWork at officeRemote workFlexible hours3 days per week$123.1k - $227k
...the best candidate experience, please consider... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together.... ...Customer Success Manager (CSM) is a... ...engagement with products and services and identify... ...primary point of contact for major...Full timeWork at officeFlexible hoursShift work3 days per week- ...users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such... ...Ideal candidates will have management and leadership experience scaling a technology Customer Success team, superior...
$190k - $195k
...growth, improve operations, and manage risk. Role Overview... ..., compliance, and improving customer experience. A key part of this role... ...emerging technologies like AI for business advantage, balance... ..., please let us know by contacting ****@*****.***...Minimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$151k - $207.9k
Secure Every Identity, from AI to HumanIdentity is the key... ....About the role:The Sr. Customer Success Manager role will play a critical part... ...Support, Engineering, and Product to resolve escalations and... ...role if you:Have 5+ years of experience in a customer success,...Local areaWorldwideFlexible hoursShift work$123.1k - $227k
...the best candidate experience, please consider... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together.... ...change management. For companies on... ...ImpactSupport the Customer Center of Excellence (CoE... ...improving planner productivity) using platform...Full timeWork experience placementRemote workShift work$150k - $160k
...we do. We WOW our customers. Lenovo is a... ...stack portfolio of AI-enabled, AI-ready... ...a Partner AI Product Manager to grow our AI ecosystem... ...partner-built AI experiences to Lenovo... ...experience at the center of decision-making... ...application, please contact ****@*****.***....Local areaRemote work- ...Head of Product, Growth About the Company Popular... ...Internet CRM Customer Service Customer Support... ...chat and customer experience Business Classifications... ...'s mission to build AI that enhances the customer... ...through influence, managing a team of PMs, and partnering...
$194k - $291k
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian,... ...Square—build better products and digital experiences. With powerful AI... ...our customers at the center of everything we do.Amplitude... ...Technical Success Manager, Emerging Enterprise...Work at officeRemote workHome office$105k - $150k
...execution and operations with a customer-first mindset for bold... ...deliver cloud, data and customer experience solutions. Our partnerships with... ...OverviewThe Engagement Manager II (EM II) is a delivery leadership... ...workstreams that may include AI/GenAI initiatives. Strong...Permanent employmentFull timeContract workTemporary workRemote work$169k - $253k
Secure Every Identity, from AI to HumanIdentity is the key... ...RoleWe are seeking a Senior Product Manager to drive the vision, strategy... ...solutions that protect our customer’s Auth0 environments. Our group... ...brings direct, hands-on experience in agentic security product...Work experience placementLocal areaWorldwideFlexible hours$120k - $173k
...global workforce. Our products help people make powerful... ...to flexible work is centered on trust and optimized... ...a Client Solutions Manager (CSM) to manage relationships... ...often most complex customers. The CSM will leverage... ...-in-class onboarding experience and ad hoc client...For contractorsWork at officeFlexible hours$118.3k - $207.4k
...and detail‑oriented Customer Trust & Assurance IT Security Manager with broad, cross‑... ...the customer trust center, providing customers... ...adoption of our products.• Cross-functional... ...systems or similar.• Experience: At least 10+ years... ...the assistance of AI tools or external prompts...Full timeWork at office$124.36k - $146.3k
...to do our best. Helping the customers and businesses we serve to make... ...Day One.Job DescriptionAI Product Managers at U.S. Bank are responsible... ...for defining and delivering AI products, platforms, and... ...into business workflows and experiences to maximize adoption and value...Full timeLocal area3 days per week$149.52k - $175.9k
...journey to do our best. Helping the customers and businesses we serve to make... ...Day One.Job DescriptionThe AI Center of Excellence is seeking a Senior AI Product Manager to help shape the bank's future... ...developments.Explore, Experiment, and LearnConduct lightweight discovery...Full timeLocal areaImmediate start$120k - $140k
...part of the Centralized Managed Support Operations (... ...efficiency and enhancing customer self-service. We build solutions that center on safety and security,... ...We are seeking a Senior AI Product Manager to lead and... ...focusing on the "Assisted Experience," this role delivers cognitive...Full timeRelocation- ...Financial Services is seeking a Customer Care Supervisor in Oak Brook, IL to lead the contact center team, drive performance, and... ...maintaining excellent customer experience in a fast-paced environment. Responsibilities include managing daily operations, training programs...
- ...Head of Product & Customer Experience About the Company Pioneering platform for genomic data & DNA... ...bioinformatics bioinformatics agentic ai generative ai ai-native genomics... ...their DNA for the future. Hiring Manager Title CEO Functions ~ Product...
$153.6k - $207.8k
...deadline: Oct 3, 2026Senior Customer Solutions Manager Are you customer... ...fluent in cloud and AI, and eager to help... ...to-end cloud adoption experiences that deliver measurable... ...Services), product/engineering teams, and... ...isn’t listed, please contact your Recruiting Partner...WorldwideFlexible hours$250k - $330k
Slalom is seeking a Managing Director to lead go-to-market for our Customer Experience (CX) practice. This role is about building the business. You... ...design, marketing, commerce, contact center, loyalty, and digital product. You'll spend most of your time with clients...Temporary workLocal area$68.57k - $84k
...craft and their customers. With teams in... ...philosophy]( AI is a fundamental... ...evolves. AI experience requirements vary... ...Client Relationship Manager, you'll own... ...loop — helping Product, Engineering,... ...primary point of contact for B2B/SMB... ...service or contact center environments,...Full timeWork at officeLocal areaShift work2 days per week3 days per week$54k
...Customer Care Supervisor The Customer Care Supervisor is responsible for the management and development of the contact center team; ensuring targets are achieved through... ...about financial products and services and customer... ...the customer experience by delivering high quality...Flexible hoursAfternoon shift$121.96k
...Product ManagerPublicis Sapient is a digital transformation partner... ...the way they serve their customers. We help unlock value through... ..., consulting and customer experience with agile engineering and problem... ..., and returns for asset management clients, ensuring the...Remote work
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