Assistant Property Manager

Job Description

Job Description

SUPPORT THE TEAM. SERVE THE RESIDENTS. KEEP IT RUNNING.

At VPG, our Assistant Property Managers are the glue that holds day-to-day operations together. We're looking for an organized, detail-oriented team player who can support every side of the property — administrative, financial, leasing, and resident service — while helping the Property Manager keep things running smoothly.

You'll be a trusted right hand on-site: managing records and reporting, coordinating vendors and maintenance, supporting leasing and move-ins, and making sure residents get prompt, professional service. This is a role for someone who thrives on structure, takes pride in getting the details right, and is ready to grow into bigger property management responsibilities.

If you're organized, resident-focused, and looking to build a career in property management, let's talk.

Why Join the Property Team at VPG?

● Hands-on experience — Get exposure to every side of property operations, from leasing to compliance to financials.

● Growth path — Build the skills and track record to grow into a Property Manager role.

● Supportive structure — Work closely with an experienced Property Manager who will mentor and develop you.

● Meaningful work — Be the person residents and vendors count on to get things done right.

What You'll Do:

Supervisory Responsibilities:

● Provide day-to-day guidance and support to leasing staff, maintenance technicians, and/or temporary employees as assigned.

● Support the Property Manager in mentoring and coaching junior team members.

● Serve as a point of contact in the absence of the Property Manager for routine operational matters.

Duties & Responsibilities:

● Assist with the preparation of reports, correspondence, and other administrative documents.

● Maintain accurate resident files and property records.

● Coordinate and schedule property inspections, maintenance activities, and vendor appointments.

● Ensure professional and proactive communication with vendors and rental assistance agencies.

● Assist with rent collection and delinquency management efforts.

● Process invoices and vendor payments accurately and in a timely manner.

● Assist with monthly reconciliation of accounts and financial reporting.

● Respond to resident inquiries and complaints promptly and professionally.

● Assist with resident move-in and move-out procedures.

● Organize and participate in resident events and community-building activities.

● Receive and process resident maintenance requests, dispatching work orders to appropriate personnel.

● Follow up on completed work orders to ensure resident satisfaction.

● Conduct routine property inspections to identify maintenance needs and safety hazards.

● Assist with property marketing and advertising efforts.

● Conduct property tours and answer leasing inquiries from prospective residents.

● Prepare lease agreements and related documentation.

● Assist with ensuring compliance with all applicable laws, regulations, and VPG Management policies.

● Maintain accurate records of property inspections, maintenance activities, and compliance documentation.

● Assist with the preparation and submission of required regulatory reports, including ensuring compliance with Low-Income Housing Tax Credit (LIHTC) regulations where applicable.

● Assist in coordinating team meetings and training sessions to ensure all team members are informed and aligned with property goals.

● Facilitate communication between departments to ensure seamless operations.

● Perform other duties and special projects as assigned.

Requirements:

● Strong customer service and interpersonal communication skills.

● High attention to detail and organizational accuracy.

● Ability to manage multiple priorities in a fast-paced environment.

● Working knowledge of property management operations, leasing, and resident relations.

● Proficiency with property management software and Microsoft Office applications.

● Strong written and verbal communication skills.

Preferred Experience:

● High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

● Prior experience in property management, leasing, administration, or customer service required.

● LIHTC or affordable housing experience preferred, or willingness to obtain training.

What Success Looks Like:

● The Property Manager has a reliable partner who keeps daily operations organized and on track.

● Residents receive prompt, professional service and their concerns are resolved quickly.

● Property records, files, and compliance documentation are accurate and audit-ready.

● Work orders and vendor coordination happen smoothly and on schedule.

● Leasing, move-ins, and move-outs are handled efficiently and professionally.

● The property team operates with accountability, structure, and a strong sense of teamwork.

Physical Requirements:

● Ability to sit, stand, walk, and conduct property inspections. Reasonable accommodations will be made for qualified individuals with disabilities to enable them to perform the essential functions of this position.

● Ability to climb stairs and access all areas of the property.

● Ability to lift up to 25 pounds occasionally.

● Ability to operate standard office equipment and use computer systems.

● Ability to use a personal vehicle to get to and from the work site.

Job Type: Full-time

Benefits:

● Car allowance

● 401(k) matching

● Dental insurance

● Employee assistance program

● Health insurance

● Life insurance

● Paid time off

● Vision insurance

Work Location: New Orleans, LA