IT Help Desk Technician
$51k - $82kford agency
Job Description
Job Description
The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and collaborate with engineering teams to find actionable solutions. This is a terrific opportunity for an individual with at least 2 years of IT support experience who's looking to continue to grow alongside IT professionals!
Available shifts: Wednesday - Sunday 3:30pm - 12:00 am; Saturday-Monday 11:30pm - 1:00pm
Responsibilities Include:
• Manage and resolve Tier 1 service desk request
• Track and resolve service tickets in a timely manner
• Keep up to date with firm's applications, Microsoft 365, and other documentation systems
• Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions
• Bachelor's Degree in IT or Computer Science
• 2+ years of help desk or IT support experience
• Experience in a large law firm or other professional services firm highly preferred
• Experience maintaining and supporting Windows 11, Microsoft 365 applications, and mobile devices
• Excellent interpersonal and communication skills
Compensation:
• $51,000 - $82,000 annually
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more open positions available through The Ford Agency, please check out our website at
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the IT Help Desk Technician in Washington DC vacancy
- A federal judicial organization is seeking a Temporary Information Technology Technician II in Alexandria, Virginia. This one-year temporary position involves providing IT help desk support to judges, judicial staff, and clerks. Successful candidates will have two years...SuggestedTemporary workWork at office
$28.62 - $34.56 per hour
...based on trapped‑ion technology, aiming to redefine industries through advanced quantum solutions. We are looking for an IT Help Desk Technician to support IonQ’s global users and contribute to the company’s mission of building the world’s best quantum computers. Responsibilities...SuggestedHourly payWork at office- A technology company in Alexandria, VA is seeking a Help Desk Technician. This position requires providing first-level technical support for hardware... ...service and communication skills, along with 1-2 years of IT support experience. Technical certifications like CompTIA...Suggested
$52k - $55k
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT Help Desk Technician Full Time Boston, MA, US 3 days ago Requisition ID: 1201 Salary Range: $52,000.00 To $55,000.00 Annually Northstar Fertility...SuggestedFull timeWork experience placementRemote work- ...Job Description Job Description Job Title: Defense Travel System Help Desk Support Specialist Job Overview Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and...SuggestedContract workFor contractorsInterim roleWork at officeMonday to Friday
Essnova Solutions, Inc.
Washington DCmore than 2 months ago - ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and... ...flexible work-from-home options and requires technical proficiency in IT support and customer communication. #J-18808-Ljbffr...Remote workWork from homeFlexible hours
CELESTIAL INNOVATIONS GROUP LLC
Washington DC2 days ago - ...At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies... ...services. Your Role ~ You would be a key member of the IT Help Desk Team, providing technical support to all onsite and remote employees...Remote workFlexible hours
IntraFi
Arlington, VAa month ago $30.44 - $41.18 per hour
...Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None... ...at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele...Hourly payFull timeTemporary workPart timeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend workGDIT
Washington DCa month ago- ...expertise to protect our country from threats. Job Description Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you...
General Dynamics Information Technology
Washington DCmore than 2 months ago - ...Job Title Help Desk Technician Location: Alexandria, VA (Onsite) Clearance Required: Active Secret Clearance Employment Type: Full-Time Overview... ...equivalent; technical certifications preferred 1–2 years of IT support or call center experience Strong customer service and...Full timeWork at officeRemote work
Syneren Technologies Corporation
Alexandria, VA2 days ago $45k - $51.6k
...BASIC FUNCTION: We are seeking a Service Desk Support Technician to provide Tier 2 support to the ETS... ...tickets using our ServiceNow system. This IT support professional will serve as the... .... Previous experience as an IT Help Desk Technician. Experience in conducting...Work experience placementWork at officeFlexible hoursHoward University
Washington DC14 hours ago$20 per hour
...Services (OTS) is actively seeking a highly motivated, full-time Help Desk Technician - Journeyman in Seattle, WA . This is a fully on-site... ...incidents and remote access or telework issues. Prepare IT equipment for deployment, relocation, or disposal, following...Full timeLocal areaRemote workWorldwideRelocationOTS
Washington DC2 days ago$60k - $65k
...lives of millions. Overview The Technical IT Support Specialist, Associate is responsible... ...resolve or elevate outside the Service Desk according to service level guidance. Records... ...career development, providing training to help drive success, with access to our best-in-...Temporary workWork experience placementRemote workFlexible hoursDlhcorporation
Bethesda, MD2 days ago$32 - $40 per hour
...Job Description SUMMARY OF RESPONSIBILITIES A Senior Help Desk Technician bridges the gap between complex technical challenges and end... ...involves diagnosing, troubleshooting, and resolving a wide range of IT issues that effectively address client challenges and deliver...Hourly payWork at officeImmediate startRemote workLink Consulting Services
Washington DC2 days ago- ...expertise to protect our country from threats. Job Description Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of...
General Dynamics Information Technology
Washington DC10 days ago - ...strategy, technology, and transformation, helping agencies solve their most critical... ...forefront. Job Summary The Help Desk Technician II provides advanced technical troubleshooting... ...from Tier 1. Operating from both the IT Contact Center and the Technology Assistance...Full timeContract workTemporary workWork at officeLocal areaRemote work
Aretum
Arlington, VA9 days ago $24 - $25 per hour
...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to Hire Compensation: $24 - $25/hr Work Schedule: 9am – 5pm, Monday – Friday, Onsite Benefits: This position is eligible...Contract workWork experience placementWork at officeLocal areaMonday to FridayAddison Group
Washington DC24 days ago- *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Help Desk Technician...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- ...healthcare consulting firm specializing in IT solutions for several military... ...across the nation. VGS is seeking a Helpdesk Technician to join our team in Bethesda, MD. The SME... ...training materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting...
- Aretum, Llc is seeking a Help Desk Technician II to provide advanced troubleshooting and deskside support for escalated Tier 1 incidents. The role operates from the IT Contact Center and TAC, focusing on complex issues, validating solutions, and guiding Tier 1 staff. Given...
$28.9 - $39.1 per hour
Job Qualifications: Information Technology (IT), Microsoft Windows, Mobile Support, Onsite Support Job Description: Type of Requisition... ...3 + years of related experience US Citizenship Required: Yes Help Desk Technician III (Executive Support) Advance how our customers operate...Hourly payTemporary workImmediate startRemote workWorldwideFlexible hours$65k - $85k
...verification. The Application Systems Analyst works closely with DOT OCIO, IT Shared Services (ITSS), CMS engineering teams, security... ...& Tiered Support Provide Tier 1, Tier 2, and Tier 3 Help Desk support for the DOT Drupal CMS platform, child applications hosted...Work experience placementLocal areaImmediate startLCG
Washington DC4 days ago- ...Job Description Job Description Description: Job Summary: The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information technology...Work at officeRemote workWeekend work
Harper Engineering Company
Washington DC16 days ago - ...first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains... ...Employment Type: Contract w2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government...Contract workRemote work
AHU Technologies Inc
Washington DC19 days ago - ...Position Overview Rapid Strategy is seeking an experienced IT Help Desk Specialist to support a federal customer in Washington, DC. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise endpoint...Permanent employmentCasual workH1bWork at officeMonday to Friday
Rapid Strategy
Washington DC5 days ago - ...Ignite IT is seeking a Junior Service Desk Technician to support the U.S. Department of the Treasury Enterprise Service Desk. This is an excellent opportunity... ...of experience supporting users in a Service Desk, Help Desk, or IT Support environment ~ Associate's degree...Full timeWork at officeRemote workFlexible hours
Ignite IT
Washington DC11 days ago $80k - $90k
...Performance Review Institute (PRI). About this position: IT Technical Support Specialist Location – Washington, DC The Essential... ...Deploy hardware and software Escalate tickets to Tier 3 Technicians/Support Groups in the event that an incident or request cannot...Permanent employmentFull timeContract workFor contractorsWork at officeRemote workBERING STRAITS PROFESSIONAL SERVICES LLC
Washington DC21 days ago$69.4k - $158k
Program Support AnalystThe Opportunity:The role will include the routine analysis, assessment, and buildout, of Program Support Data (PSD) Sheets, in support of the clients quarterly and fiscal year requirements. We need a financial analyst who can quickly adapt and learn...Full timeContract workPart timeWork at officeLocal areaRemote work$165k - $175k
OverviewAMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Engineering & Analysis, and Training.ResponsibilitiesSupport the ...For contractors$113.2k - $237.8k
...technology disciplines. Graduate degree in computer science or information management/technology preferred. Litigation support experience helpful. Certifications with ESRI or Tableau preferred.Some supervisory or managerial experience may be required.Experience working on a...Contract workFor contractorsWork experience placementLocal areaImmediate startFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk Technician. Be the first to apply!
Related searches
- it technical specialist Washington DC
- IT support specialist Washington DC
- IT technician Washington DC
- senior IT support specialist Washington DC
- IT specialist Washington DC
- entry level IT support specialist Washington DC
- computer operator Washington DC
- executive IT support specialist Washington DC
- work from home technical support specialist Washington DC
- product support technician Washington DC