Convention Services Manager

$65k

New Castle Hotels

Woburn, MA

Convention Services Manager

Job Category: Management Requisition Number: CONVE002397

Posted: June 25, 2026

Full-Time

Salary: $65,000 USD per year

Location: Woburn, MA 01801, USA

Description

Convention Services Manager

The Convention Services Manager coordinates all aspects of group meetings, conventions, and events following contract signing. Serving as the primary liaison between clients and hotel departments, this role ensures event requirements are clearly communicated, accurately executed, and aligned with hotel standards. The position contributes directly to guest satisfaction, operational efficiency, and revenue optimization, working in partnership with the Director of Sales to achieve the hotel's revenue and food and beverage goals.

Responsibilities include managing banquet event orders, coordinating with Catering, Banquets, Front Office, and AV teams, and maintaining proactive communication with clients throughout the event lifecycle. A minimum of 2–3 years of hotel convention services, catering, or event management experience is required.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Vacancy posted 2 days ago

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