SaaS Technical Support Specialist

Evlo AI is seeking a Customer Support Specialist to be the primary contact for users navigating the platform. This role involves resolving technical issues swiftly and minimizing customer friction while translating user difficulties into actionable insights for product enhancements. The successful candidate will manage a high volume of support tickets, perform technical troubleshooting, and advocate for users to ensure a CSAT score of 95% or higher. #J-18808-Ljbffr Evlo AI